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Lesly M.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Mexico
I’m available for a long-term job

I am a customer support expert with management experience.

I can work as a
  • Admin Support
Full Time
Dollar icon $1300 /Month

I accept:
    • PayPal

This profile has not been socially verified yet
Lesly is a morning Bird and wants to work during America/Mexico_City Time

About me

    I have great experience with inbound and outbound calls, I am well rounded in customer service and technical support , I am patient and easy to communicate with, I also have experience as a manager, I like coming... More

Skills

Communication

Zoom
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5 of 5
Skype
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5 of 5
Slack
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5 of 5
Customer Service & Admin Support

Email Support
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4 of 5
Customer Support
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5 of 5
Email Management
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4 of 5
Customer Service
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5 of 5

Experience

Company logo
2017 - 2019
Dish Network
Customer Service Representative, Global Expert, Technical Support

Worked in different roles, assisted customer with billing issues and provided long term solution and customer satisfaction, also helped with technical issues and helped train new hires.

Company logo
2019 - 2021
Outcome Health
Network operation specislist, support, Manager

Monitor hospitals in the USA, looked for software issues, also provided supports for a team of 30 people, became a manager and helped develop agents to achieve monthly goals.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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