I am an industrial engineer with administrative and organizational skills. I work organizing and improving the work and also delivering results with projects. .
I am an analytical and adaptive person who is results-oriented. For the past years, I have been working to improve operative results (working with process management and project management tools) and to enhance personnel work (with organizational tools). I worked and grew in different organizations, as a consultant, and as an executive.
I am profesional graphic designer who has worked in many fields
I completed my professional career as a graphic designer, combining all areas of design (illustration, photography, programming, brand identity, and more); then I worked as a customer service advisor in B2 chat and I am currently enrolled in a 3D animation technology program with SENA.
Remote Operations & Client Support Specialist, bilingual and organized.
I am a Remote Operations and Client Support Specialist with a background in Industrial Engineering. I have experience in insurance, logistics, and customer service, managing teams of 20+, coordinating cases for U.S. clients, and providing bilingual support. Skilled in CRM tools, Excel, and remote work efficiency
Remote Project and Customer Service Manager with 19 yeas of experience
Experienced Project Manager with 19 years of diverse industry expertise. Specialized in remote work and leadership. Skilled in logistics coordination, data management, and achieving company goals. Proficient in cross-functional collaboration, effective communication, and multicultural environments.
Managing client accounts and delivering efficient customer support.
English professional with a Bachelor's degree in Graphic Design. Strong communication skills in English and Spanish, with a high capacity for adaptation and fast learning. Focused on continuous development and the effective application of linguistic and creative competencies.
Appointment scheduler & virtual customer service assistant. Efficient & organize
My professional career has focused on appointment scheduling and virtual customer service. I have developed skills in calendar management, effective communication, and issue resolution, ensuring efficient and satisfying experiences for users.
Marketing coordinator focused on digital strategy and brand growth.
Marketing professional with 4+ years of experience in retail marketing, shopper marketing, campaign execution, and budget optimization. Skilled in market research, data analysis, Power BI, Excel, digital campaigns, and strategic planning. Experienced managing multi-brand initiatives, optimizing ROI, and creating measurable marketing strategies focused on business growth and brand visibility. Strong communication, organizational, and problem-solving skills in fast-paced environments.
Administrative / Executive Assistant
Expert in administrative tasks, such as answering emails, attending chats and calls, scheduling calendars and meetings using virtual tools like google Suits, google Meets, Zoom, etc, also using CRM programs, Notion, Slacks, Canvas, etc.
Sales closer and content creator with 4 years of experience
Customer-focused professional with over 4 years of experience in customer service, content creation, and sales support. Bilingual in Spanish and English, with strong communication skills and a proven ability to build relationships, engage audiences, and drive conversions. Experienced in managing client interactions across digital platforms, creating compelling content, and supporting the sales process from lead generation to closing. Highly adaptable, results-driven, and passionate about delivering excellent customer experiences.

I have experience in digital marketing and customer service
I am a responsible, proactive and creative person, as well as I have a good ability to learn and adapt. I am student of the 7th semester of marketing, I enjoy to learn new languages and travel to know other cultures