Reporting and Workforce Analytics Specialist focused on data-driven performance improvement.
Industrial Engineer with 5+ years in BPO and operations analytics. Skilled in Excel, Google Sheets, NICE, and CRM tools. Specialized in reporting, KPI tracking, and data automation—reducing report delivery time by 40% and improving staffing accuracy by 15%.
I am a receptionist with a degree in hospitality and extensive experience.
I am a dynamic, results-oriented professional with significant experience in bilingual customer service and administrative support. My ability to quickly adapt to new challenges allows me to deliver effective solutions in fast-paced environments. I constantly strive for personal and professional development, making me a valuable contributor to the teams I am part of.
I've worked in Customer Service, serving customers and answering their questions
I'm a responsible and organized person who always strives to give my best in every task. I have experience in Customer Service, including cold calling, and I'm proficient in tools such as CRM, Excel, and Word. I adapt easily to new challenges and enjoy optimizing processes to improve work efficiency
I'm a virtual assistant with data entry experience
I'm a Bilingual professional with over two years of experience providing operational and administrative support, including a solid track record in the legal sector. With a history of over 20 satisfied clients, I specialize in advanced research, database management, and digital process execution. Stands out for mine high accuracy, quick adaptation to new projects, and professionalism consistently backed by 5-star reviews.
I'm a internationalist but I'm working in the customer service area
After I graduate from college I started working as a Dispatcher, booking merchandise for the motor carries for carriage from point A to B, then I worked as appointment setter, doing outbound calls to find possible leads and, finally my current job, as a dispute analyst for the steamship line CMA-CGM, which I have performed for several countries
Detail oriented Administrative and Operations Professional with experience supporting U.S. based clients and organizations.
Proactive Business Administration professional with over 8 years of experience in Operational Management, Executive Support, Sales, and Lead Generation. Expert in process optimization, inventory control, and electronic invoicing.
Managing business operations, supplier relations, basic bookkeepingDetail-oriented Virtual Assistant specializing in financial data management, complex spreadsheet modeling, and proactive administrative support for growing business operations.
Detail-oriented Administrative Professional with a Degree in Administration and 3+ years of experience managing business operations, vendor relations, and visual communication. Specialist in optimizing operational and administrative processes, with the ability to manage multiple projects and handle financial record-keeping. Bilingual (C2 English/Spanish).
All traditional office tasks: Managing a calendar, Booking appointments etc.
Organized and proactive professional with a Bachelor's Degree in Psychology and experience in administrative support, communication, and client service. Fluent in English and Spanish, with strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently.
Analyze business and sales data to generate insights and support decisions.
I am a Data Analyst with a background in business operations and ERP systems. I analyze sales and business data to identify trends, improve performance, and support decision-making. I specialize in Excel dashboards, data cleaning, and KPI reporting, with a strong focus on turning data into actionable business insights.
“Customer Service and Repair Agent with experience supporting cable, email.
Customer Service Specialist with experience in hospitality, banking operations, and telecommunications support. Skilled in customer assistance, back-office processes, issue resolution, and technical support while delivering professional service in fast-paced environments.