I am a professional in business management professional.
Trilingual professional with over seven years of experience in customer service, education, administration, and sales across multicultural environments. I bring empathy, clarity, and integrity to my work. I thrive in multicultural,people-focused, and dynamic environments. With strong communication skills, remote work proficiency, and student-centered teaching, I consistently contribute to team harmony, operational efficiency, and customer satisfaction.
Atencion por chatCustomer Support Specialist with experience in chat support, administrative assistance, and customer service, focused on providing efficient solutions and improving customer experience.
Customer Support Specialist with more than 3 years of experience in chat support, customer service, and remote assistance. I have managed high-volume customer inquiries, resolved issues efficiently, and provided professional support through digital channels. My background also includes administrative support, CRM management, and virtual assistance, with strong communication, organization, and problem-solving skills focused on delivering a positive customer experience.
Administrative Assistant with the highest level in projects management
Organized and detail-oriented Administrative Assistant with strong communication and multitasking skills. Passionate about providing efficient support, managing tasks with accuracy, and ensuring smooth daily operations. Team player committed to professionalism, excellent customer service, and delivering high-quality results on time.
Virtual Assistant in different fields, most recently as a Recruiter Specialist.
Been working as a Virtual Assistant in different fields, such as Interpreting services, admin assistant, real estate and recruitment services.
I support customers by handling inquiries, warranty claims, exchanges an refunds
Customer service professional with experience in technical support, health insurance services, and case management in remote environments. Worked with Florida Blue assisting members with plan inquiries, PCP changes, benefits information, and provider claims management. Also supported Samsung’s Exchange and Refund Team handling warranty claims, exchanges, refunds, and customer escalations while delivering excellent customer experiences through strong communication and problem-solving skills.
Handling computers and different programs (Word, excel, chat tigo)
Technique in marketing and sales and technique in art and graphic design, used tools such as Word, excel, meta bussines, chat tigo, cap cup, tik tok, Instagram.
CUSTOMER SERVICE
Administrative Senior with more than 10 years of experience in administrative management, billing, treasury, and customer service. Experience in coordinating administrative processes, managing suppliers, document control, and operational organization. Resolution-oriented, organized, and results-oriented.
Lawyer and Legal Translator English/Spanish
Lawyer and Legal Translator specialized in civil, criminal, and commercial documents. Proven ability to deliver accurate and high-quality translations under tight deadlines. Strong attention to detail and excellent communication skills, with a commitment to maintaining the integrity of the original text.
HR Assistant and Recruiting coordinator
Results-driven Recruiting Coordinator and bilingual (English C2 / Spanish native) professional with 3.5+ years of full-cycle recruitment experience supporting a US-based company remotely. Proven track record managing candidate pipelines, coordinating hiring operations, and delivering administrative support across fast-paced, distributed teams.
Scheduled medial appointments for new and returning patients. Assessed emails to
Main point of contact between patients and lawyers to set up medical appointments Resolved client concerns by delivering accurate information and effective solutions in a timely manner. Strengthened customer satisfaction through clear communication and problem‑solving skills.