B1 Strategy, a Florida-based business, specializes in helping experts and coaches attract their ideal clients for online health and fitness training programs.
As the Client Success Team Lead, you will play a crucial role at B1 Strategy by supporting our management team in nurturing client relationships. Your responsibilities will include facilitating day-to-day communication, addressing client needs and concerns, and overseeing requests and inquiries from clients and business partners through collaboration with internal teams.
The ideal candidate for this role will proactively identify opportunities to enhance client success and satisfaction, contributing to the overall growth and retention of our clientele.
We are looking for someone with strong organisational and administrative skills and a proactive attitude.
If you are attentive, driven, and passionate about helping our team and clients succeed, you could be the perfect fit for this role!
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