Full-Time Scheduling Coordinator | Direct with U.S. Company | Long Term | Benefits

Full Job Description

We are seeking a detail-oriented Scheduling Coordinator to join our team and work directly with a US-based company. As a key link between law firms and medical facilities, you’ll handle up to 50 active referrals at a time, ensuring seamless communication, data accuracy, and problem-solving in a dynamic environment. This isn’t a call center role—you’ll be an integral part of our operations, valued for your multitasking abilities, strong communication skills, and ability to manage priorities efficiently.

Company Overview: Elite Liens is a leading marketing company that specializes in connecting attorneys with medical providers. Our goal is to simplify the process for attorneys who need medical experts for their cases, by offering a free directory of qualified medical providers. We pride ourselves on being efficient, detail-oriented, and delivering exceptional customer service to our clients.

Job Responsibilities

• Respond to emails promptly and professionally.
• Ensure accurate data transfer between law firms and medical facilities.
• Maintain clear communication with all parties involved for a seamless referral process.
• Manage up to 30 active referrals at any given time.
• Problem-solve to ensure all referrals are processed efficiently.
• Collaborate with management to keep accurate production data. 
• Utilize tools like Microsoft Teams, Zoho, RingCentral and Microsoft Office for daily operations.

Job Requirements

• Strong verbal and written communication skills in English & Spanish.
• Handle 50-60 call volume (important)
• Email Management (important)
• Attention to detail and ability to follow instructions.
• Ability to multitask and work well under pressure.
• Critical thinking and problem-solving abilities
• Ability to work independently as well as part of a team.
• Reliable computer, cellphone, and internet connection.

Skills Required

• Email Management - Expert
• Cold Calling - Expert

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