We are seeking a detail-oriented Scheduling Coordinator to join our team and work directly with a US-based company. As a key link between law firms and medical facilities, you’ll handle up to 50 active referrals at a time, ensuring seamless communication, data accuracy, and problem-solving in a dynamic environment. This isn’t a call center role—you’ll be an integral part of our operations, valued for your multitasking abilities, strong communication skills, and ability to manage priorities efficiently.
Company Overview: Elite Liens is a leading marketing company that specializes in connecting attorneys with medical providers. Our goal is to simplify the process for attorneys who need medical experts for their cases, by offering a free directory of qualified medical providers. We pride ourselves on being efficient, detail-oriented, and delivering exceptional customer service to our clients.
Respond to emails promptly and professionally.
Ensure accurate data transfer between law firms and medical facilities.
Maintain clear communication with all parties involved for a seamless referral process.
Manage up to 30 active referrals at any given time.
Problem-solve to ensure all referrals are processed efficiently.
Collaborate with management to keep accurate production data.
Utilize tools like Microsoft Teams, Zoho, RingCentral and Microsoft Office for daily operations.
Strong verbal and written communication skills in English & Spanish.
Handle 50-60 call volume (important)
Email Management (important)
Attention to detail and ability to follow instructions.
Ability to multitask and work well under pressure.
Critical thinking and problem-solving abilities
Ability to work independently as well as part of a team.
Reliable computer, cellphone, and internet connection.
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