Lead Caller & Virtual Assistant (South America – Remote)

Full Job Description

Lead Caller & Virtual Assistant (South America – Remote)

About Us

We are a fast-growing Med Spa Marketing Agency that helps clinics bring in more prepaid, qualified patients. A big part of our success is calling leads quickly and booking them for our clients. We’re looking for someone reliable and motivated from South America to join our team and handle both lead calling and general administrative support.Responsibilities

Call every new lead within 2–5 minutes of receipt.

Follow call scripts to pre-qualify and schedule leads into our clients’ calendars.

Track and update lead outcomes (booked, voicemail, follow-up needed, etc.).

Handle light administrative tasks when not on calls (data entry, scheduling, research, reporting).

Assist with social media tasks (design simple posts in Canva, schedule, and publish).

Communicate with our internal team to keep client accounts organized and running smoothly.

Requirements

Based in South America (time zone alignment required).

Strong spoken English (Spanish a big plus).

Comfortable making frequent outbound calls and speaking confidently.

Reliable internet connection, quiet environment for calls.

Detail-oriented, responsive, and organized.

Bonus: Experience with Canva, social media management, or other VA tasks.

Skills We’re Looking For

Lead Calling / Appointment Setting

Customer Service / Communication

CRM / Lead Tracking (GoHighLevel or similar)

Virtual Assistance & Administrative Support

Social Media Management (basic)

Canva / Content Creation

What We Offer

Remote position with flexible schedule (but calls must be made quickly when leads come in).

Training and scripts provided.

Long-term growth opportunity with a fast-scaling marketing agency.

Job Responsibilities

Call every new lead within 2–5 minutes of receipt.

Follow call scripts to pre-qualify and schedule leads into client calendars.

Track and update lead outcomes (booked, voicemail, follow-up needed, etc.).

Perform light administrative tasks when not on calls (data entry, scheduling, research, reporting).

Assist with social media tasks (design simple posts in Canva, schedule, and publish).

Communicate with the internal team to keep client accounts organized and updated.

Job Requirements

Must be located in South America (time zone alignment required).

Strong spoken English (Spanish is a big plus).

Comfortable making frequent outbound calls and speaking confidently.

Stable internet connection and quiet environment for calls.

Organized, reliable, and detail-oriented.

Responsive and able to follow instructions quickly.

Bonus: Experience with Canva, social media management, or other VA tasks.

Skills Required

• Graphic Design - Intermediate
• Customer Service - Intermediate
• CRM - Intermediate
• Business Administration - Beginner

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