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Full Time
Dollar Icon$ 1000 USD/Month

About

Full Job Description

Company: Muscular Moving Men (Partner of EcoMovers)

Schedule: Full-Time (5 Days a week | Shift-based, including weekends)

We are seeking high-level talent in LATAM to join the Muscular Moving Men operations team. We are looking for "Elevated" professionals who possess strong problem-solving skills and the ability to work in a high-pressure, fast-paced environment.

Position 1: Operations Dispatcher  - Compensation: $1,000 USD / Month

  • The logistical backbone of our daily field operations.
  • The Mission: Coordinate onsite teams, manage real-time communication via Slack, and ensure all crews are dispatched with accuracy.
  • Key Tasks: Assigning jobs to teams, auditing paperwork (BOLs/Estimates), and updating the Daily Dispatch Report (DDR).
  • Ideal Candidate: Extremely organized, logistics-minded, and a pro at managing multiple moving parts simultaneously.

Position 2: Customer Experience Agent -  Compensation: $1,000 USD / Month

  • The primary bridge between our office and our clients.
  • The Mission: Ensure a seamless move day by maintaining proactive communication with every customer.
  • Key Tasks: Making ETA calls for afternoon windows, sending experience follow-up texts, and coordinating between sales and customers to resolve booking issues.
  • Ideal Candidate: Exceptional phone presence, empathetic, and able to handle difficult conversations with a professional "calm."


Job Responsibilities

Position 1: Operations Dispatcher  - Compensation: $1,000 USD / Month

The logistical backbone of our daily field operations.

The Mission: Coordinate onsite teams, manage real-time communication via Slack, and ensure all crews are dispatched with accuracy.

Key Tasks: Assigning jobs to teams, auditing paperwork (BOLs/Estimates), and updating the Daily Dispatch Report (DDR).

Ideal Candidate: Extremely organized, logistics-minded, and a pro at managing multiple moving parts simultaneously.

Position 2: Customer Experience Agent -  Compensation: $1,000 USD / Month

The primary bridge between our office and our clients.

The Mission: Ensure a seamless move day by maintaining proactive communication with every customer.

Key Tasks: Making ETA calls for afternoon windows, sending experience follow-up texts, and coordinating between sales and customers to resolve booking issues.

Ideal Candidate: Exceptional phone presence, empathetic, and able to handle difficult conversations with a professional "calm."


Job Requirements

Language: Advanced English (Spoken and Written). Must be comfortable communicating with US-based clients and teams.

Problem Solving: Ability to think on your feet and make quick decisions.

Tech Savvy: Proficiency in Slack, Excel/Google Sheets, and CRM platforms (SmartMoving experience is a plus, but not required).

Location: Must be based in LATAM.


Skills Required

  • Customer Support - Expert
  • Admin Support - Expert
  • Administration - Expert

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About the Employer:
  • Preffered Working Hours:
    America/Los_Angeles UTC -07:00
  • Founded in
    2009
  • Total Jobs Posted
    55
  • Company size
    101 - 1000 employees

    Eco-Movers is a moving and storage company based out of Seattle, Washington USA. We offer a high level of service to our customers and specialize in residential moving. We have 2700+ online reviews!

    See current jobs and employer profile
  • Find full-time, long-term remote positions.
  • Work for companies around the world.
  • Do the job you love while working from home.

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About the Employer:
  • Preffered Working Hours:
    America/Los_Angeles UTC -07:00
  • Founded in
    2009
  • Total Jobs Posted
    55
  • Company size
    101 - 1000 employees

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  • Find full-time, long-term remote positions.
  • Work for companies around the world.
  • Do the job you love while working from home.