Operations Manager – Wholesale Real Estate Investment

Full Job Description

Scope

Operations Manager – Wholesale Real Estate Investment (Remote, Full-Time, Career Role)

Location: RemoteType: Full-Time (Not Freelance)

Company: Problem Sold –

US-Based Wholesale Real Estate Investment Company

Schedule: Must align with US business hours (No flexibility. You work when we work.)

Warning: This Role Is Not For Most People

This is hard. We are looking for a savage to join our team long term to help drive growth.This position is for serious professionals ONLY.If you’re looking for a freelance gig, do not apply.If you’re looking to add another client, do not apply.If you’re looking for a flexible schedule or task based work with no deadlines, do not apply.If you don’t like regular meetings and being held accountable to results, do not apply.This is a career.Your role will be to free up the founder’s time to focus on vision, leading, training, selling and raising capital.You’ll be expected to build and own critical systems, problem solve with incomplete information under a timeline and operate at a high level every single day. You’ll have to learn fast, adapt, solve problems, and document processes as you go.If you're not coachable, self-accountable, or willing to do the hardest work you've ever done, this is not for you.But if you're sharp, hungry, resourceful, and want to grow inside a company that’s growing and optimizing quickly on the path to big goals, this might be the opportunity of your life.

Who We Are

We’re Problem Sold, a real estate investment company that buys off-market properties in multiple US markets. We are growing rapidly and the founder needs a high-level operator to run the back end.

Job Responsibilities

What You’ll Be Responsible

ForCRM and System Ownership (GoHighLevel / Streamline REI):

Build automations, workflows, smartlist to maximize the efficiency of the team and the value of every lead

Optimize team calendars, tasks and phone systems for sales team effectiveness

Optimize internal dashboards for sales agents that support daily execution and KPI tracking

Optimize team communication and collaboration within the system

Build Maintain pipeline discipline, hygiene and accuracy

Maximize our use of the system to eliminate other platforms and expenses i.e. landing pages, funnels, email & SMS marketing, KPI tracking etc

Optimize landing pages, email & sms marketing, and lead channel tracking in the system

Integrate AI features to increase efficiency i.e. chat bots, phone agents, etc.

Phone System (Wavv Dialer):

Manage call logic: voicemail, transfers, forwarding, and routing

Set up and manage local presence numbers by market

Monitor call outcomes and link them to workflow triggers in the CRMEnforce A2P10DLC compliance, deliverability and DID reputation managementKPI Reporting (Power BI, Google Sheets, GHL & QuickBooks):

Maintain and update weekly KPI reports

Track lead-to-contract ratios, source attribution, cost-per-lead, etc.

Build and improve visual dashboards in Power BI & GHLIdentify breakdowns and suggest changes.

Don't just report data, interpret itMarketing Analytics:

Track and optimize Facebook, PPC, PPL, SMS,

Cold Calling and Direct Mail campaigns

Run and report on A/B tests (SMS copy, email sequences, landing pages)

Hold marketing dollars accountable to ROI.

Kill losers, scale winnersHelp roll out new marketing channels including direct mail, cold calling, TV and radio, etc

Public record data scraping for preforeclosure and probate leads

Build and help to manage property disposition marketing systems

Email & SMS blastingPosting to Facebook groupsBuild buyers listsBuild social media presence on Facebook, Instagram and YouTube

Assist owner in revamping website

Contracts and Documents (DocuSign):

Prepare and manage documents using DocuSign templates and merge fields

Ensure all signed documents are tracked, stored, and linked to correct CRM recordsG-suite management and optimization

Expert level in Google SheetsOptimize calendars & Google calendar integration to CRM

Organize google driveHR Systems:

Manage hiring pipeline inside GHLRun Indeed job postings and review resumes

Schedule interviews, attach resumes, push forward qualified hires

SOP Documentation and Ops

Building:Document every process you touchTurn chaotic workflows into clear, repeatable SOPs

Help eliminate key-man risk so we can scale with clarity and consistency

Create training resources

Job Requirements

Must work US business hours. This is not flexible. You attend daily meetingsYou cannot work for other clients, build an agency, or freelance on the side - IF YOU HAVE OTHER PART TIME CLIENTS YOU WANT TO KEEP This is a full time career. You will not have the time or energy to perform at the level we require with divided attention. And if you put your all behind growing with this team you won’t need any other work.Fluent in English (both written and verbal)Minimum 3 years in high-level Executive VA, Ops Manager or Marketing role preferably in Wholesale Real EstateMastery of GoHighLevel, Power BI, Zapier, Investorlift, Investorbase, DocuSign, Google Suite & Google Sheets, Quickbooks and Dialer SystemsCapable of self-guided execution. "Here's the vision. Go figure it out and come back with a solution"Rapid learner, quick implementer and results driven

Skills Required

• Administration - Expert

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