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Brittany H.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Guyana
I’m available for a long-term job

I am a customer service agent dedicated to resolving inquiries and concerns.

I can work as a
  • Customer Support
  • Call Center Agent
  • Live Chat Support Agent
Full Time
Dollar icon $1000 /Month

I accept:
    • PayPal
    • Wire Transfer
    • +1

This profile has not been socially verified yet
Brittany is a night Owl and can work anytime

About me

    I've built a successful career in customer service, excelling in roles that require problem-solving, empathy, and effective communication. My experience spans various industries, where I've consistently prioritized... More

Skills

Communication

Google Hangouts
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3 of 5
GotoMeeting
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3 of 5
WebEx
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3 of 5
Zoom
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5 of 5
Skype
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5 of 5
Slack
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5 of 5
Customer Service & Admin Support

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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3 of 5
Phone Support
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5 of 5
Admin Support
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2 of 5
Email Management
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3 of 5
Customer Service
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5 of 5
CRM
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2 of 5

Experience

Company logo
2020 - 2021
Hisense
Technical Support Agent

Respond to customer inquiries promptly via phone offering technical assistance and guidance to resolving their issues and Assist customers with troubleshooting television

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2018 - 2020
Humana Dental
Brand Advocate

Explain dental claims processes and benefits to customers, including eligibility requirements, claim submission procedures, reimbursement policies, and coverage limitations

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2021 - 2023
Influx Inc
CSR Client Team Leader

Address customer inquiries promptly and courteously through various channels such as phone, email, and live chat, ensuring high levels of customer satisfaction and retention.

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2023 - 2024
Lululemon
Chat Support Agent

Handle refund inquiries with professionalism and empathy, guiding customers through the process while maintaining clear communication and adhering to company policies

Education

Certifications & Courses

2011 - 2016
High school Diploma

High school diploma from graduating

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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