Jocelyn R. I am offline now
AVAILABLE TO WORK
MexicoBilingual Account & Customer Success Manager driving growth in B2B SaaS accounts
I can work as a
- Sales And Marketing
- Account Executive
- Key Account Manager
$3000 /Month I accept:- Wire Transfer
- Wire Transfer
About me
Bilingual Account & Customer Success Manager with 6+ years in sales and B2B SaaS. I manage enterprise accounts, drive client adoption, retention, and expansion, and collaborate with cross-functional teams to... More
Skills
Customer Service & Admin Support
Sales & Marketing
Experience
Alexa Translations
Senior Client Success Specialist
Led SaaS client onboarding, created playbooks, drove +180% revenue growth, conducted ROI reviews, reduced churn, mentored new hires, and strengthened client retention.
Alexa Translations
Enterprise Account Manager
Managed 80+ enterprise accounts, driving adoption of translation & AI solutions, negotiating contracts, presenting ROI demos, and increasing revenue by 125%.
Royal Resorts
Vacation Specialist
Managed 500+ client accounts across six resorts, coordinated VIP bookings, drove repeat business, supported events, and consistently achieved top sales recognition.
Alexa Translations
Account Executive
Managed 90+ accounts across industries, delivering tailored demos, driving renewals & expansions, representing the company at events, and maintaining high client loyalty.
Education
Universidad del Caribe
I hold a Bachelor’s degree in International Business with a specialization in Marketing
Universidad Autónoma de Quintana Roo
I am a Bachelor of Law student (online)
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
My Hobbies
I love learning about topics I’m passionate about, reading, staying active, and traveling to discover new cultures and experiences.
Hourly Rate (USD):
$18.75
Experience:
15+ years
English Level:
Advanced
Availability:
160+ hrs/month
Education:
Graduated
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Jocelyn R.
General Information
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