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Andrea S.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Honduras
I’m available for a long-term job

Industrial Engineer with over 6 years of experience, my professional background includes business processes improvements, project management and data analysis to achieve operational excellence and meet business goals and strategies.

I can work as a
  • Project Manager
  • Customer Service Bilingual
  • Data Analyst
Full Time
Dollar icon $1400 /Month

I accept:
    • Wire Transfer

This profile has been successfully verified with Linkedin
Andrea is a morning Bird and can work anytime

About me

    I'm an Industrial Engineer with 2 master's degree. I've led process improvements and implemented innovative projects for business strategic growth, achieve business goals and improve customer service in 3 of the... More

Skills

Communication

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5 of 5
Zoom
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5 of 5
Skype
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5 of 5
Customer Service & Admin Support

Customer Service
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4 of 5
CRM
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5 of 5

Experience

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2017 - 2022
Grupo ILP
Project Engineer - Continuous Improvement

As a project engineer I've led mid size and complex improvement projects implementations for the commercial departments, being the SAP Cloud CRM the biggest one using Agile and Waterfall methodologies

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2016 - 2017
Grupo Farinter S.A
Quality Engineer

As a quality engineer I was responsible for ensuring the compliance of quality standard in all the operations, based on ISO 9001. I led the re-certification from ISO 9001:2008 to ISO 9001-2015

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2022 - 2023
Millicom Tigo Honduras
Strategic Quality Coordinator

As a strategic quality coordinator I led a team of engineers to analyze data to understand customers experience and identify business improvement opportunities, achieving a - 3% in annual claims.

Education

2018 - 2020
MBA

Management programme with theoretical and practical training in business and investment management, with a focus on leadership, planning, organisational behaviour and business strategy. Orientation Selected: Management Skills

2023 - 2024
MA. Innovation Design Management

Master programme with an integrated approach in business strategies, product strategy, strategic branding, business model and problem-solving with the application of innovation design strategies and technology.

2011 - 2016
Industrial and Systems Engineering

Professional degree with a local and global focus, trained to design, implement, manage and improve an integrated resource system to manufacture quality products and services to increment competitiveness in the market taking in consideration sustainability and social responsibility. Orientation selected: Environmental Management.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

German

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

My Hobbies

    I like to learn and experience new things, learn about other cultures, travel, and new technologies. I also consider myself a creative person so as a hobby I like to paint, draw and do crafts, and also apply this... More

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