customer service professional with two years of experience in the healthcare in
I have experience in customer service and the healthcare industry, including working as a customer service representative for a health insurance campaign, where I assisted customers with billing, payments, and general inquiries. I also have experience as a medical assistant, supporting patients and providing professional and compassionate service. I am currently studying Medicine, which has strengthened my knowledge of healthcare, communication, and patient care. I am responsible, adaptable, detail-oriented, and committed to providing excellent service.
I have experience in operations management, team supervision, customer service,
Experienced operations and customer service professional with a background in team leadership, quality assurance, and performance management. Skilled in supervising teams, coaching employees, tracking KPIs, resolving escalations, improving operational processes, and ensuring high-quality service in fast-paced environments. Strong organizational, communication, and problem-solving skills with experience collaborating across teams to achieve business goals.
I worked for windstream enterprise and manage numerous accounts.
I am studying computer sciences and work for windstream and airbnb, on both I was top performer and always try the best to give the best resolution for the customer.
Customer Service and Business Operations Specialist
I am a Customer Service and Business Operations Specialist with over 10 years of international experience leading customer support, sales operations, and administrative workflows in remote and multicultural settings. My background bridges hands-on customer resolution with strategic management—spanning technical support, warranty claims, and order processing to budget oversight and sales team leadership. Proficient in enterprise CRM tools including Salesforce, Freshdesk, SAP, and Genesys, I excel at transforming complex service interactions into positive customer experiences, maintaining accurate system documentation, and driving operational efficiency across cross-functional teams.
Bilingual Customer Support Specialist assisting English and Spanish clients.
Bilingual Operations and Customer Support Specialist with over 5 years of experience in customer service, operations support, and administrative coordination within fast-paced BPO environments. Skilled in escalation management, appointment scheduling, reporting, payment processing, and cross-functional collaboration with store teams and management. Recognized for strong communication, problem-solving abilities, and delivering exceptional customer experiences while maintaining operational efficiency.
Operations & Project Manager with a background in Chemical Engineering
I have a Chemical Engineering background, but I found my place in operations and project management. I like understanding how things work and why they break, and that instinct turns out to be pretty useful when you’re the person responsible for catching what others miss in fast-moving remote environments.
I’m a sales representative, and food production coordinator & supervisor
I had to coordinate & supervise a grape concentrate juice production and before that I achieved a great way to make customer happy and comfortable.
Executive Virtual Assistant | Trilingual | Project & Operations Support.
I help executives and teams stay organized, efficient, and focused on what truly matters. With 20+ years of experience supporting senior leaders, I specialize in managing projects, communications, and operations with precision. Trilingual and highly proactive, I ensure results, reliability, and seamless execution.
Medical Virtual Assistant ( Bilingual)
Experienced software developer with expertise in web development and programming languages such as Java, Python, and JavaScript. Proven track record of delivering high-quality projects on time.
I have over 4 years of experience in customer service, account managing, and case managing. Along with 1+ year of experience as a legal assistant/ case manager
5+ years of experience in customer service, account management, and legal assistance. Trained in various legal fields including personal injury, criminal law, family law, immigration law, and lemon law. Managed legal cases from pre-litigation to settlement negotiations. Fluent in Spanish and English.