I am customer service representative. I have provided live and back-office attention to customers to resolve their issues in different debit, credit and money transfer companies
I am a highly motivated Customer Service Representative with more than 10 years of experience on this field. Advanced knowledge in office tools (Word, excel) and skills related to CS positions as ownership, empathy and call handling. Seeking to apply my expertise in outsourcing companies as a customer service and/or risk investigator.
Accounting student and Virtual Assistant skilled in customer service & marketing
Mauricio Marín is an Accounting Student and Administrative Specialist with experience in sales supervision, community management, graphic design, and customer service. Skilled in financial analysis, digital marketing, and client relations.
Virtual receptionist & customer/sales support: calls, scheduling, CRM.
Customer service professional with over 3 years of experience supporting U.S.-based businesses in virtual reception, customer service and sales support. Experienced in handling high-volume inbound/outbound calls and administrative tasks, qualifying leads, managing calendars, maintaining CRM records, and providing exceptional customer service.
Administrative Assistance
I worked 7 years in the Judiciary of Costa Rica, I performed different functions, such as customer service, scheduling hearings, coordinating that all parties of the process arrive, coordinating that the authorities are present, assisting the Judge in whatever he needs, customer service, assisting phone calls.
AI student and developer focused on data, automation, and intelligent systems.
I am an almost-graduated Artificial Intelligence student with experience in data science, machine learning, software development, and customer service. I have worked on projects involving predictive modeling, natural language processing, data pipelines, document processing, and AI-powered applications. I have experience with Python, Pandas, NumPy, Scikit-learn, TensorFlow, FAISS, Hugging Face, SQL, Git, and web development technologies. I have also worked with APIs, data cleaning, EDA, model evaluation, and automation. Alongside my technical background, I have over two years of customer service experience, which has strengthened my communication, problem-solving, and teamwork skills.
Verify customers and transfer to the department
Self-motivated, customer-oriented professional with experience in high-volume inbound and outbound call handling, identity verification, data entry, and administrative coordination. Skilled in maintaining master data accuracy across CRM and internal systems, resolving customer and account-related concerns within strict compliance guidelines, and collaborating cross-functionally to help meet key performance indicators. Strong workload prioritization and organizational skills in fast-paced, metrics-driven environments. Bilingual (English/Spanish), detail-driven, and proficient in Microsoft Office, with a strong commitment to quality and teamwork.
Administrative VA Services
I am a bilingual (English-Spanish) professional with solid experience in operational management and customer service. I easily adapt to dynamic work environments, quickly learn new systems, and stand out for my readiness to offer support and efficient solutions in urgent or high-pressure situations.
Bilingual customer service, handling calls, payments, and customer inquiries.
Bilingual Customer Representative with experience handling inbound calls and assisting customers with payment-related inquiries and account concerns. Skilled in customer support, communication, problem-solving, and providing clear and accurate information. Experienced in handling sensitive customer information and HIPAA certified.
I provide billing and financial support in the healthcare industry, managing inv
Customer-focused professional with over 4 years of experience in customer service, medical billing, and complex case resolution for U.S.-based clients. Proven track record in managing claims processing, insurance follow-ups, and resolving financial discrepancies while consistently exceeding KPIs such as QA, AHT, and productivity.
I was a bilingual call center agent working in the tech support department.
Motivated university student pursuing a Computer Science degree with 3+ years of experience in customer service-related fields, in both phone and in-person roles. Native Spanish speaker and fluent in English, with strong verbal and written communication skills. Experienced in providing professional support in fast-paced environments and skilled at clear documentation, following guidelines, and evaluating information accurately.