Administrative VA Services
I am a bilingual (English-Spanish) professional with solid experience in operational management and customer service. I easily adapt to dynamic work environments, quickly learn new systems, and stand out for my readiness to offer support and efficient solutions in urgent or high-pressure situations.
Bilingual customer service, handling calls, payments, and customer inquiries.
Bilingual Customer Representative with experience handling inbound calls and assisting customers with payment-related inquiries and account concerns. Skilled in customer support, communication, problem-solving, and providing clear and accurate information. Experienced in handling sensitive customer information and HIPAA certified.
I was a bilingual call center agent working in the tech support department.
Motivated university student pursuing a Computer Science degree with 3+ years of experience in customer service-related fields, in both phone and in-person roles. Native Spanish speaker and fluent in English, with strong verbal and written communication skills. Experienced in providing professional support in fast-paced environments and skilled at clear documentation, following guidelines, and evaluating information accurately.
im a freelancer , chef student , and experienced virtual assitant
I'm experienced with the service area, events cuisine, and pastry. besides that, I do work as an administrative virtual assistant at a real estate company in NJ
Customer Service
As a virtual assistant with experience in customer service, task organization, and supporting marketing activities on Facebook, I am known for my clear communication, professional demeanor, and ability to follow up on requests, initiate conversations with potential clients, and maintain an orderly and timely service in remote environments.
Dynamic, accomplished Marketing Specialist with strong communication skills
- Led the development and implementation of comprehensive digital marketing and advertising strategies, focusing on healthcare. - Managed CRM systems and directed team efforts in data management, customer relationship strategies, and targeted advertising campaigns. - Spearheaded outreach initiatives and sales calls, increasing client acquisition
I handle customer inquiries, troubleshoot issues, process refunds/exchanges.
Bilingual customer service and technical support professional with experience in fast-paced, high-volume environments. Background includes ePrescribing support, client onboarding, scheduling, account management, conflict resolution, and sales support across healthcare, BPO, and administrative roles. Skilled in troubleshooting software and service issues, handling customer inquiries through phone, chat, and email, and maintaining strong CSAT results. Fluent in Spanish and English, with a Bachelor’s in International Business and experience using tools like Zendesk, Slack, Google Suite, and Microsoft Office.

I am a professional customer care agent / Virtual Assistant
I have a high school degree, I've worked as Supervisor at cellphone company, sales agent for an auto parts company, worked as an auto transport broker. During these 12 years working virtually I have also been able to work in real estate as a junior acquisitions and cold caller honing my organizational skills and in the surplus business.
General Administrative Assistant
Experienced Administrative Assistant with strong organizational and communication skills. Proficient in office management, scheduling, and data entry. Able to multitask and prioritize effectively in a fast-paced environment.
Customer support specialist with experience in client care and scheduling.
Customer Support Specialist with strong communication skills and hands-on experience in client management, administrative assistance, and scheduling. Skilled at resolving customer inquiries with empathy, managing patient and client interactions, organizing calendars, and handling administrative tasks efficiently. Adaptable, detail-oriented, and fluent in English, ready to deliver excellent service and support in fast-paced environments.