I handle customer inquiries, troubleshoot issues, process refunds/exchanges.
Bilingual customer service and technical support professional with experience in fast-paced, high-volume environments. Background includes ePrescribing support, client onboarding, scheduling, account management, conflict resolution, and sales support across healthcare, BPO, and administrative roles. Skilled in troubleshooting software and service issues, handling customer inquiries through phone, chat, and email, and maintaining strong CSAT results. Fluent in Spanish and English, with a Bachelor’s in International Business and experience using tools like Zendesk, Slack, Google Suite, and Microsoft Office.
I am a virtual assistant, with experience in different administrative tasks.
I have a degree in English teaching as a foreign language. My experience goes in 9+ years as a teacher and 4 years as a virtual assistant. As a virtual assistant I've been able to work with social media, content creation, copywriting, SEO, CRM, lead generation through social media. I've work in Real Estate and wedding planners.
As a graphic designer i do flyers, outdoor advertising, logos and beyond!
I am a responsible and proactive person with a great ability to integrate into multidisciplinary teams. I am focused on operational efficiency and maintaining a harmonious work environment that facilitates achieving the company's goals.
As a Digital Marketing Manager and SEO Specialist, I oversee end-to-end digital
Detail-oriented and processes-driven Local SEO Operations Specialist and Digital Strategist with over 10 years of experience managing online presence, search engine optimization, and automated workflows. Proven track record of high accuracy in managing multi-location local search footprints, maintaining strict NAP consistency, and executing standardized operating procedures (SOPs) across high-volume accounts. Adept at leveraging technical data to optimize Google Business Profiles (GBPs) and local citation directories to drive measurable organic visibility and ROI. Fluent in English and Spanish with extensive cross-border remote work experience.
Senior Business Analyst and Project Manager focused on digital transformation.
Senior Business Analyst and Project Manager with 10+ years of experience in business transformation, process improvement, CRM, BI, data analysis and digital solutions. Experienced in requirements, stakeholder management, process design, project delivery, UAT, automation and implementation of data-driven business systems.
Data-driven solutions, reporting systems and workflow automations.
Business Analyst and Automation Specialist with experience designing data-driven solutions, reporting systems, workflow automations, and process improvements. Skilled in Google Workspace, Google Apps Script, Google Spreadsheet, Excel, SQL, and Looker Studio, with a track record of reducing manual work, improving data visibility, and enabling faster, evidence-based decisions.
Leader who plans, coordinates, and achieves goals on time and within budget.
I am currently working as a Project Manager, driving complex initiatives from conception to successful closure by coordinating cross-functional teams, optimizing budgets, and proactively mitigating risks. In my day-to-day role, I leverage key skills such as stakeholder management, conflict resolution, and leadership, utilizing both agile frameworks (Scrum, Kanban) and traditional (Waterfall) models. To ensure all deliverables meet deadlines and strategic business goals, I rely daily on specialized tools like Jira Software, Asana, and Trello for task tracking; MS Project and Smartsheet for schedule management; and Confluence, Slack, and Teams to streamline documentation and team collaboration.
I manage oversee/inland transportation of goods from origin to destination.
Logistics professional who acts as an intermediary between carriers and customers who need to ship goods. Their main function is to facilitate and Highly motivated and passionate professional with solid experience in international logistics, coordinating transportation of heavy equipment in the United States, Canada, and Mexico for almost 5 years.
I am a proactive and focused systems engineer dedicated to software development
I got my college degree in Universidad Metropolitana and then I got my certification as a full stack developer in 4Geeks Academy and recently I worked as a full stack developer (outsourcing) in Calzados Sicura C.A.
Software developer and email support specialist with 2 years of experience.
I am a Software Developer and Technical Support Specialist with 2 years of experience. I specialize in backend development using Java and Python, building efficient and scalable solutions. In addition, I have a strong background in Email Support, managing customer communications, resolving technical issues, and maintaining high satisfaction rates. This combination allows me to understand complex systems while communicating them clearly to users. I am detail-oriented, adaptable, and ready to contribute to dynamic remote teams.