I worked for windstream enterprise and manage numerous accounts.
I am studying computer sciences and work for windstream and airbnb, on both I was top performer and always try the best to give the best resolution for the customer.
Customer Service and Business Operations Specialist
I am a Customer Service and Business Operations Specialist with over 10 years of international experience leading customer support, sales operations, and administrative workflows in remote and multicultural settings. My background bridges hands-on customer resolution with strategic management—spanning technical support, warranty claims, and order processing to budget oversight and sales team leadership. Proficient in enterprise CRM tools including Salesforce, Freshdesk, SAP, and Genesys, I excel at transforming complex service interactions into positive customer experiences, maintaining accurate system documentation, and driving operational efficiency across cross-functional teams.
Bilingual Customer Support Specialist assisting English and Spanish clients.
Bilingual Operations and Customer Support Specialist with over 5 years of experience in customer service, operations support, and administrative coordination within fast-paced BPO environments. Skilled in escalation management, appointment scheduling, reporting, payment processing, and cross-functional collaboration with store teams and management. Recognized for strong communication, problem-solving abilities, and delivering exceptional customer experiences while maintaining operational efficiency.
Operations & Project Manager with a background in Chemical Engineering
I have a Chemical Engineering background, but I found my place in operations and project management. I like understanding how things work and why they break, and that instinct turns out to be pretty useful when you’re the person responsible for catching what others miss in fast-moving remote environments.
I’m a sales representative, and food production coordinator & supervisor
I had to coordinate & supervise a grape concentrate juice production and before that I achieved a great way to make customer happy and comfortable.
Executive Virtual Assistant | Trilingual | Project & Operations Support.
I help executives and teams stay organized, efficient, and focused on what truly matters. With 20+ years of experience supporting senior leaders, I specialize in managing projects, communications, and operations with precision. Trilingual and highly proactive, I ensure results, reliability, and seamless execution.
Medical Virtual Assistant ( Bilingual)
Experienced software developer with expertise in web development and programming languages such as Java, Python, and JavaScript. Proven track record of delivering high-quality projects on time.
I have over 4 years of experience in customer service, account managing, and case managing. Along with 1+ year of experience as a legal assistant/ case manager
5+ years of experience in customer service, account management, and legal assistance. Trained in various legal fields including personal injury, criminal law, family law, immigration law, and lemon law. Managed legal cases from pre-litigation to settlement negotiations. Fluent in Spanish and English.
Experience in customer service, administration, scheduling and inventory.
Experienced in customer service, administrative tasks, Microsoft Office, digital platforms, and inventory management. Skilled in effective communication, conflict resolution, and working under pressure.
provide good costumer service and solve the costumer inquiries.
Motivated and detail-oriented bilingual professional with experience in customer service, remote administrative support, and client communication across fast-paced environments. Proven ability to manage inbound communications, handle case follow-ups, organize information accurately, and deliver a consistently positive client experience. Background in Marketing and Advertising combined with ongoing Graphic Design studies brings additional creative and analytical value to any team. Organized, proactive, and a fast learner — fully equipped to work independently in remote, U.S.-aligned roles from day one.