Full Job Description

Hydracy is an innovative wellness brand committed to offering holistic hydration solutions. As pioneers in this space, we’re reshaping wellness by crafting products that encourage a healthy lifestyle and mindful consumption. Our commitment to quality extends to fostering a vibrant community of wellness enthusiasts.

Core Values:

1. Serious about hydration.
2. Joyful about life.
3. Passionate about others.

Salary: Biweekly (Payoneer)

Job Responsibilities

• Provide exceptional customer service to ensure a positive customer experience.
• Handle marketplace operations including managing flat files, merchandising (strike-through price, coupons), and maintaining listing quality.
• Manage marketplaces such as Amazon, Walmart, and Shopify.
• Assist with back-office tasks as needed.

Job Requirements

• Minimum of 3 years of customer service experience.
• At least 1 year of experience with Amazon.
• Proficient in English.
• Proficient in Excel.
• Excellent communication skills.
• Detail-oriented.
• Proactive in problem-solving and task management.

Skills Required

• Customer Service - Expert
• eCommerce - Intermediate

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