I provide customer service, technical support, billing assistance, sales support
Experienced software engineer with expertise in web development and coding. Strong problem-solving skills and a passion for creating efficient and user-friendly applications.
I am a project management and international affairs specialist.
I am a specialist in project management and international affairs, with experience in political communication, strategic planning, development cooperation, and coordinating projects, legal processes, and socio-political analysis.
Passionate and results-driven Customer Service & Sales Professional with 7 yea
Outbound Telemarketing / Cold Calling, Persuasive Communication, Upselling & Sales Techniques, Objection Handling & Persistence Technical Support, Troubleshooting Wi-Fi, cable TV, and modem/router issues CRM & Tools, Salesforce, Epic, Cerner, Microsoft Office, Data Management, HubSpot, Ggastro HIPAA Compliance, Team Collaboration in a Regulated Environment Bilingual Customer Service, Fluent in English/Spanish, Soft Skills - Empathy, active listening, conflict resolution, adaptability, Passionate Work Ethic - Motivated by challenges, driven to exceed goals. English and Spanish speaking.
Bilingual Operations & Support Specialist
Versatile remote professional with 6+ years of experience supporting U.S. organizations in customer service, data management, and administrative roles. Expertise spans CRM systems, data entry/validation, workflow optimization, and multi-channel support. Combines technical proficiency with strong organizational skills to handle diverse responsibilities including project coordination, system administration, and client communications.

I am a professional customer care agent / Virtual Assistant
I have a high school degree, I've worked as Supervisor at cellphone company, sales agent for an auto parts company, worked as an auto transport broker. During these 12 years working virtually I have also been able to work in real estate as a junior acquisitions and cold caller honing my organizational skills and in the surplus business.
architect, designer, and virtual assistant
Architect from the Colegio Mayor del Cauca, expert in technical drawing, BIM modeling, and current regulations. Specialist in 2D/3D plans for housing and hospital infrastructure, with advanced proficiency in Revit, AutoCAD, and Lumion. I have solid experience as a site supervisor for renovations in the healthcare sector at E.S.E. Norte 2 and in sustainable design using eco-friendly materials. Focused on technical precision and high-quality solutions.
Customer Service Representative/ Virtual Assistant
I graduated from High School and later I study as Broadcasting. Years ago I started working as a Customer Service Representative with Technical Support and I little bit as a Virtual Assistant.

I specialize in customer service and purchasing
• 5 years of experience working as an MRO and Raw Materials buyer • Highly skilled in customer service, sourcing, and documenting • Hands-on experience in negotiating with suppliers for fair pricing • International relationship with suppliers with US, Taiwan, and Mexico •Teamwork with other departments and roles such as planning, engineering, CS.
Software Developer, Web apps, APIs, ERP systems & multilingual teamwork
Software developer with background in language education and agronomic engineering, experienced in web applications, adaptable, self-taught, and focused on real-world solutions.
Virtual Assistant specialized in content management, customer communication, and
Virtual Assistant supporting online businesses with content management, customer communication, and daily operations. Experienced in social media content, video editing, and client messaging. Organized, reliable, and comfortable working remotely with structured workflows.