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Full Time
Dollar Icon$ 400 - $ 900 USD/Month

About

Full Job Description

Position Overview:

We are seeking a motivated Bilingual Sales and Customer Service Representative to join our remote team. The ideal candidate will be fluent in both Spanish and English, with outstanding communication skills in both languages. This role requires a customer-focused approach, strong sales abilities, and excellent written communication skills. If you have a passion for providing exceptional service and a track record in sales, we want to hear from you!


Job Responsibilities

Key Responsibilities:

  • Sales:
  • Identify and pursue sales opportunities to achieve and exceed targets.
  • Develop and maintain strong relationships with clients to understand their event needs and offer tailored solutions.
  • Present and demonstrate our services effectively to potential clients.
  • Customer Service:
  • Address customer inquiries in both Spanish and English via phone, email, or chat with professionalism and efficiency.
  • Resolve customer issues or complaints promptly and effectively, ensuring high levels of satisfaction.
  • Process orders, bookings, and inquiries accurately and in a timely manner.
  • Administrative Duties:
  • Stay informed about our services, promotions, and event trends.
  • Accurately document client interactions and transactions in our CRM system.
  • Collaborate with team members to support overall business goals and objectives.


Job Requirements

Qualifications:

  • Fluency in both Spanish and English (written and spoken) is required.
  • Above-average English communication skills, with strong written and verbal abilities.
  • Previous experience in sales is preferred.
  • Excellent problem-solving skills and a customer-oriented mindset.
  • Ability to manage multiple tasks and work efficiently in a remote environment.
  • Proficiency in Microsoft Office Suite and CRM software.
  • High school diploma or equivalent; college degree is a plus.


Skills Required

  • Sales Representative - Intermediate
  • CRM - Intermediate

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About the Employer:
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David D
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