Business Assistant

Full Job Description

We are seeking a motivated and organized Office Staff member to join our team. The ideal candidate will ensure the smooth operation of our office, support management, and enhance overall office efficiency.

Job Responsibilities

Administrative Support: Provide administrative assistance to management and team members, including scheduling appointments, managing calendars, and coordinating meetings.

Customer Service: Handle customer inquiries, provide information about our services, and resolve issues professionally.

Phone and Email Management: Answer incoming calls, return customer calls, and respond to emails promptly and professionally.

Communication: Relay tasks and updates between customers and employees, ensuring clear and accurate communication.

Scheduling: Schedule estimates and jobs, follow up with customers regarding appointments, and ensure timely execution of tasks.

Data Entry: Input job receipts into spreadsheets, maintain and update company databases, ensuring accuracy and completeness.

Social Media Management: Create and post content on social media to promote our services and engage with our audience.

Job Requirements

8+ hours per day

7:00 AM - 3:30 PM PT (30 min lunch)

Ability to multitask and prioritize tasks effectively

Strong work ethic and self-motivated

Reliable internet connection and a quiet workspace

Previous experience as a virtual assistant or in a similar remote administrative role preferred

Excellent communication and organizational skills

Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software

Skills Required

• Customer Support - Intermediate
• Phone Support - Expert
• Marketing - Intermediate

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