Customer Service Representative - Bilingual

Full Job Description

We are looking for a Customer Service Representative-Remote (Bilingual: Spanish / English) works from home and interfaces with customers via inbound/outbound calls and/or chat/email. 

This is a long term commitment and a full time position.

Work Conditions:

9 am to 5 pm EST (Eastern Standard Time), Monday to Friday, 35 to 40 hours a week

Note: Please indicate the link to your resume in your job proposal

Job Responsibilities

Responsibilities

• Communicate with customers via phone, email and chat
• Sales experience like order taking and other adhoc task
• Provide follow up to customer questions and find solutions to address issues
• Maintain a position of trust and responsibility by keeping all customer business confidential
• General Administrative task

Job Requirements

Qualifications

• At least 1 - 3 years of relevant work experience.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• Spanish Bilingual

Skills Required

• Customer Support - Expert

Attachments

No Attachments

The Report Job feature provides remote workers a way to directly report jobs that may violate ProsMarketplace's Terms of Service or Job Posting Policies.Although we verify and confirm every job post, this feature is specifically designed for reporting jobs that may be fraudulent, spam, fake, or inaccurate..