Full Job Description

We are seeking a Bilingual Virtual Assistant to handle customer service calls, manage appointments, and perform invoicing tasks. This part-time, remote position requires proficiency in English and Spanish, strong organizational skills, and 1-5 years of relevant experience.

Hours:

• Tuesday and Friday : 10am to 3pm US Central
• Wednesday and Thursday : 11am to 4pm US Central

Job Responsibilities

Responsibilities:

• Handle inbound and outbound customer service calls.
• Manage appointments, including scheduling, confirmations, rescheduling, and calendar management.
• Engage with social media (no posting required).
• Perform invoicing tasks.
• Document your own tasks meticulously.

Job Requirements

Qualifications:

• Proficiency in English and Spanish communication and comprehension.
• Strong appointment setting and calendar management skills.
• Exceptional customer service skills with a focus on professionalism and responsiveness.
• Ability to think critically and solve problems independently.
• Self-starter with the ability to work independently.
• Friendly and personable demeanor.
• Professional attitude and approach to work.
• 1-5 years of relevant experience with minimal supervision required.

Language:

Spanish proficiency at C1 Level is required.

Skills Required

• Administration - Intermediate
• Social Media - Intermediate
• Customer Service - Intermediate

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