Full Job Description

We are seeking a highly organized and detail-oriented Legal Assistant/Case Manager to join our Personal Injury (PI) team. The ideal candidate will work closely with our PI attorney(s) to manage cases efficiently, communicate with clients, and ensure smooth operations within our firm

Job Responsibilities

Case Management

1. Collaborate with PI attorney(s) to handle case-related tasks.
2. Obtain and organize records (medical, legal, and public) relevant to each case.
3. Discuss case details and treatment options with clients.
4. Schedule appointments for clients with medical providers.
5. Set up claims with insurance companies.

Client Communication

1. Communicate with clients via telephone, email, and text.
2. Provide updates on case progress and answer client inquiries.
3. Maintain a professional and empathetic demeanor in all interactions.

Administrative Support

1. Assist with case intake when needed.
2. Handle administrative tasks related to case management.
3. Be the point of contact for Spanish-speaking clients.

Job Requirements

• Must have reliable internet access for remote work.
• Work hours: 8 a.m. – 5 p.m. (Monday to Friday).
• Prior experience in a legal setting (personal injury experience is a plus).
• Familiarity with case management software and tools.

Skills Required

• Spanish Translation - Expert
• Administration - Expert
• Customer Service - Expert

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