Multifaceted Virtual Assistant: Master of Organization, Communication, Growth

Full Job Description

About Us:

Knaughty Log is a leading national home service company dedicated to preserving and restoring the beauty and integrity of log cabins across the country. With a passion for craftsmanship and a commitment to excellence, we specialize in providing high-quality restoration services to homeowners who cherish the timeless appeal of log cabin living.

Core Values:

Our core values are the heart and soul of this incredible company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

HIGH-QUALITY EXECUTION

- Don’t waste time, just do the work

- Do it right the first time, even when no one will know

- Be committed to excellence

CONTINUOUS SELF-IMPROVEMENT

- Be better than you were yesterday

- Always be learning

- Maintain a growth mindset

- Develop both personally and professionally

OPEN-MINDEDNESS

- Opportunities are based on merit, not rank

- Best idea wins

- Gracefully deliver & accept criticisms

- Foster innovation

PROFESSIONALISM

- Treat everyone with respect

- Do what you say you’re going to do

- Be accountable for your actions

- Exhibit honesty & integrity

LOYALTY

- Have each other’s backs

- Willing to sacrifice for the mission

- Be dependable, we’re all in it together

- Be willing and able to say; “I’m sorry” “I messed up” “I need help”

Role:

We are seeking a dynamic and highly skilled Multifaceted Virtual Assistant to join our team and provide direct support to our busy entrepreneur founder with both personal and business tasks.

The focus of your role is to take things off his plate to free up his time to grow the business, while coordinating his calendar and remaining tasks.

As the backbone of our operations, you will play a crucial role in supporting our day-to-day activities and driving our company's growth. From managing schedules and communications both internally and client facing, to executing marketing initiatives and optimizing our online presence, you will be instrumental in ensuring the efficiency and success of our business.

Job Responsibilities

• Email management
• Calendar management
• Answer and handle incoming calls and emails with professionalism and attention to detail
• Promptly call all leads that come through our website
• Pre-qualifying leads
• Setting up sales call appts. with qualified leads in alignment with founders calendar requirements
• Write engaging blog posts and optimize content for SEO to enhance our online visibility and attract potential customers
• Book travel arrangements
• Assist in the management of our CRM system to organize client data and track progress
• Execute email marketing campaigns and social media strategies to engage our audience and promote our services
• Develop automations and/or SOP playbooks for all repetitive tasks
• Coordinate new software implementations and integrate into our systems
• Collaborate with team members to support various projects and initiatives as needed

Job Requirements

• Minimum 3 years experience with similar role/responsibilities
• Since we have operations in multiple time-zones this role will be best fit to a 8am-5pm schedule on central standard time
• Must be willing to work and be available outside these hours as necessary
• Answer all incoming phone calls during "business hours"
• PLEASE INCLUDE IN APPLICATION: Your favorite breakfast food.
• Working knowledge of Microsoft Outlook and Office programs
• Able to consistently maintain a positive, can-do attitude and reflect a professional demeanor
• Highly organized with excellent attention to detail
• Innate ability to seek out answers from other sources and problem-solve with little input from the founder

Skills Required

• Sales Representative - Intermediate
• Local SEO - Expert
• Social Media - Intermediate
• CRM - Intermediate

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