Full Job Description

*** Fluent spoken English is a must

Our company is a local service business that is expanding through organic growth

What we offer:

We have a fantastic reputation in our market and offer the right candidate the chance to grow with us and develop your career with us

Fully remote working. Part time initially but the opportunity to grow into a full time role

Key Responsibilities:

1. Inbox Management: - Handle email correspondence efficiently and effectively.

2. Logistics co-ordination: - Liaising between customers and employees to ensure team members are on track to complete jobs on time

3. Communication by phone, email and text: - Interact with potential customers, employees, vendors, and clients professionally.

4. Problem solving: - Being able to be resourceful in finding a solution when a customer reschedules or a team member is delayed or has an emergency

5. Client Response: - Respond to client inquiries promptly and professionally.

6. Employee Communication: - Engage with employees and facilitate communication. Build a relationship and earn the respect of the team

7. CRM Management: - Keep track of leads, quotes, jobs and billing.

8. Hiring: - Post job ads for new team members as we grow and qualify them. Ensure we always have a full roster of team members to carry out jobs

Candidate Qualifications: -

Organization: - Exceptionally well-organized with strong attention to detail. -

Responsiveness: - Ability to respond quickly and effectively to tasks and requests. -

Sales Skills: - Good sales acumen and understanding of business development. - Leadership Potential: - Demonstrated ability to lead and take initiative. -

Language Skills: - Excellent proficiency in English communication. -

Team Player: - Collaborative mindset and willingness to work with others. -

People Skills: - Strong interpersonal skills and ability to build relationships. -

Curiosity and Learning: - Eager to learn, adapt, and grow in the role. -

Research Abilities: - Skilled in conducting thorough research. -

Critical Thinking: - Ability to analyze situations and make informed decisions. -

Street Smart: - Resourceful and able to navigate various challenges. -

Humble and Hungry: - Approachable, ambitious, and ready to contribute.

Apply Today: To apply for the position, please submit your resume and a cover letter highlighting your qualifications and why you are the ideal candidate for this role. This position offers long-term prospects for advancement and professional development. We look forward to welcoming a talented individual to our team!

Job Responsibilities

(Must be available during 8am-4pm US Eastern time hours)

Job Requirements

*** Fluent spoken English is a must

Skills Required

• Administration - Expert
• CRM - Intermediate

Attachments

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