Remote Admin Assistant/Client Service Manager

Full Job Description

If you are looking to learn and grow in the Association Management industry, we are looking to hire a problem solver who can self manage and be reliable to our fast growing company.

Specialized Property Management is a family-owned and operated Community Associations (Homeowner Associations) management company in Parker, CO,USA. We are looking for a friendly, self-managed and positive person to be the lead admin. assistant and client service manager for our company. Candidates must be able to handle different kind of tasks from answering calls to assisting other departments with anything they need.

Job Responsibilities

Admin Assistant task, but not limited to

• Sort and code scanned invoices received
• Assist Lead Accountant
• Send Monthly Statements/eStaments
• Respond to clients inquiries regarding account status

Client Service Manager Tasks:

Receptionist:

• Answer phone calls and return voicemails
• Problem solve homeowners’ concerns
• Troubleshoot online software
• Forward calls to appropriate departments if needed
• Help preparing mass mailings - remotely
• Responsible for mass communications
• Update all client portals (documents and calendars, etc.)
• Oversee all client blast emails
• Design and create newsletters and other communications to be sent to the clients

Software Skills Required:

• Ability with understanding, learning and problem solving different software: Microsoft, Online software, and current Management software(Eunify/CINC/CODA/Asana).
• Ability with smartphones/technology

Over all skills required to be successful:

• High attention to detail and observance
• Organizational ability to stay on top of things
• Adaptability to different situations
• Ability to problem solve various situations
• Calmness during stressful situations (Customer Service)
• Ability to self-manage and be resourceful
• Punctual and professional under all circumstances
• Positive attitude
• Emotional intelligence
• Logical thinking

Employment Conditions:

Full-time: Mon-Fri 9am to 4pm (35 hr week).

Salary: $ 1,000.00 Per Month

Job Requirements

Requirements:

Must pass a background check.

Skills Required

• Admin Support - Expert
• Bookkeeping - Expert

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