We are looking for a Customer Service Representative-Remote (Bilingual: Spanish / English) works from home and interfaces with drivers and customers via inbound/outbound calls and/or chat/email.
Job Responsibilities
This is a long term commitment and a full time position.Communicate with customers and drivers via phone, email and chat
Take complaints and issues from drivers and help them navigate through the software.
Maintain a position of trust and responsibility by keeping all customer and drivers business confidential.
General Administrative task and adhoc task.
Job Requirements
Relevant experience in customer srvc or related field
Ability to multitask, make quick decisions, and adapt to changing situations.
Someone who can speak Spanish and English. Excellent written and verbal communication skills.
Ability to multitask and prioritize tasks effectively.
Skills Required
Customer Support - Expert
Attachments
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