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Alexis A.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

Virtual Assistant | Customer Service Specialist | Content & Community Moderator.

I can work as a
  • Virtual Assistant
  • Customer Support
  • Administrative VA
Full Time
Dollar icon $1800 /Month

I accept:
    • Payoneer
    • PayPal
    • +2

This profile has not been verified yet
Alexis is a morning Bird and can work anytime

About me

    A 26-year-old professional with 7 years of experience in the BPO industry. With proven expertise in the administrative and customer experience areas. I specialize as an Administrative/Executive Assistant, Customer... More

Skills

Accounting

Bookkeeping
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4 of 5
Accounting
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2 of 5
Communication

Google Hangouts
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5 of 5
Appear.in
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5 of 5
GotoMeeting
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5 of 5
WebEx
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5 of 5
Loom
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5 of 5
Zoom
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5 of 5
Skype
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5 of 5
Snagit
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5 of 5
Slack
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5 of 5
Other Tools
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5 of 5

Experience

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2023 - 2024
Mod Squad: RockStar Games - Roblox
Community & Content Moderator

ONE EXAMPLE OF ONE OF MY DAILY TASKS: Moderate appropriately and precisely usernames as well as every image, comment or conversation that takes place within the online multiplayer services.

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2021 - 2023
The New York Times
Customer Service Representative

ONE EXAMPLE OF ONE OF MY DAILY TASKS: Create tickets regarding missing items and/or errors on deliveries, reimbursements and bad experiences with sales agents.

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2021 - 2021
Agero Road Assistance
Customer Service Supervisor

ONE EXAMPLE OF ONE OF MY DAILY TASKS: Coordinate daily logistics for tow trucks dispatch.

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2019 - 2021
CCD by GeBBs
Medical Virtual Assistant

ONE EXAMPLE OF ONE OF MY DAILY TASKS: Data Entry in addition to the management of large databases related to patients contact information and previous/current medical records.

Education

2010 - 2016
Colegio Cardenal Sancha.

Graduated from High School, through a NON-technical school.

Certifications & Courses

2024 - 2024
EFSET English Certificate 77/100 - (C2)

The achieved level is 77/100 on the EF SET score scale and C2 Proficient according to the Common European Framework of Reference (CEFR). The EF SET score is calculated as an average of the skill section scores.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Tests

Please login to see test result
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