Virtual Assistant | Customer Service Specialist | Content & Community Moderator.
A 26-year-old professional with 7 years of experience in the BPO industry. With proven expertise in the administrative and customer experience areas. I specialize as an Administrative/Executive Assistant, Customer... More
ONE EXAMPLE OF ONE OF MY DAILY TASKS: Moderate appropriately and precisely usernames as well as every image, comment or conversation that takes place within the online multiplayer services.
ONE EXAMPLE OF ONE OF MY DAILY TASKS: Create tickets regarding missing items and/or errors on deliveries, reimbursements and bad experiences with sales agents.
ONE EXAMPLE OF ONE OF MY DAILY TASKS: Coordinate daily logistics for tow trucks dispatch.
ONE EXAMPLE OF ONE OF MY DAILY TASKS: Data Entry in addition to the management of large databases related to patients contact information and previous/current medical records.
Graduated from High School, through a NON-technical school.
The achieved level is 77/100 on the EF SET score scale and C2 Proficient according to the Common European Framework of Reference (CEFR). The EF SET score is calculated as an average of the skill section scores.