Anielka M. I am offline now
AVAILABLE TO WORKOpen to feedback, problem solving and critical thinking and operational insight.
I can work as a
- Virtual Assistant
- HR Assistant
- Data Analyst
$1000 /Month I accept:- Wire Transfer
- Other
- Wire Transfer
- Other
About me
Customer care, collection and interpretation and flexibility and adaptability to change in the work environment.
Skills
Accounting
Being able to review statement, invoices and keep communication with all the parties involve.
Communication
Experience
Now BPO
Coordinator, Client Finance
Handling incoming request and correspondence ▪ Providing invoice notice and billing statements ▪ Payment processing and sending payment confirmation ▪ Reviewing work for accuracy
Opticall BPO
Human Resources Specialist
Partner with Brand Managers and Regional Managers to ensure compliance to weekly procedures. Deliver counseling, when applicable. Reinforce company policies and processes with new store management
Experts Niaragua BPO
Quality Analyst
Supervising quality of calls chat and emails providing feedback and creating weekly performance goals
Sitel Nicaragua S A
Coach and Customer Service
Supervise daily performance of 15 agents critical thinking providing instant and weekly feedback throughout a SMART action plan
Education
Belen Baptist School
Bilingual High School Bachelor to be able to become an interpreter
Certifications & Courses
Computer Technician
Basic troubleshoot, and fix the hardware and software of a computer system
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
My Hobbies
Listen to music, go out to eat and walking some boxing as well. Keep as much possible the balance between work, mental health and family time
Hourly Rate:
$6.25
Experience:
8 years
English Level:
Advanced
Availability:
160+ hrs/month
Education:
Graduated from high school
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Anielka M.
General Information
Your Gender:
Female
Age:
45
Location:
Nicaragua