I have 3 YOE writing content for non-technical audiences, KM and KT
I have a strong background in IT, FCE English certification, and advanced knowledge of software and programming languages. With 3 YOE providing global support for two LMS, creating and mantaining Knowledge Articles... More
• Incident managent - ServiceNow • Quality assurance and analysis • Communication with and between stakeholders, vendors and client. • Workload division • Knowledge Transfer / Management • CRM • LMS
University of Cambridge Cambridge English Level 1 Certificate in ESOL International (First)
Full Stack Development — Become a Software Professional — Radium Rocket
I really enjoy writing, analizing, transcribing. I lean towards programming, designing or writing songs during non-business hours. I hold a particular appeal on keeping my mind on things that require thorough... More