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Bayardo B.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

I am a civil engineer with a master's degree in construction project management.

I can work as a
  • Virtual Assistant
  • Customer Service Bilingual
  • Data Entry Specialist
Full Time
Dollar icon $900 /Month

I accept:
    • Wire Transfer

This profile has not been verified yet
Bayardo is a morning Bird and wants to work during America/Managua Time

About me

    I am a civil engineer with a master's degree in construction project management, I am a polyglot, and I have professional skills such as communication and verbal and written fluency, which have served me to perform... More

Skills

Customer Service & Admin Support

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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5 of 5
Administration
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2 of 5
Phone Support
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5 of 5
Research
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4 of 5
Admin Support
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5 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
Photo Editing
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4 of 5
Market & Product Research
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5 of 5
CRM
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5 of 5
Project Management

Project Management
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5 of 5
Marketing Project Management
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1 of 5
Software Development Project Management
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1 of 5
Web Development Project Management
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2 of 5
Design Project Management
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5 of 5
Other Project Management
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5 of 5
Writing Project Management
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5 of 5
Project Coordinator
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5 of 5

Experience

Company logo
2017 - 2018
Sitel Nicaragua
Customer service Representative

I worked for 3 different companies which are Toys R Us, MoneyGram, and Capital One, offering assistance to customers in relation to their accounts, prioritizing satisfaction in every interaction.

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2018 - 2020
Remitly
Risk Investigator and Fraud Analyst

the position needed to mitigate all the transactions, in that way, preventing any potential fraud, which could be a money laundry, scam, stolen info, gambling, elder abuse, etc.

Company logo
2021 - 2023
INSPIRO
Quality Analyst

Monitoring and evaluation of interactions through three lines of business to verify if the procedures were followed correctly otherwise schedule a feedback session to create an action plan.

Education

2010 - 2015
National University of Engineering

As a Civil Engineer you have the task of preparing, designing, and evaluating projects, simultaneously dealing with the challenges that may arise and in this way having the technical actions that allow your decision-making that lead to an innovative project that meets international standards and leads to progress.

Certifications & Courses

2016 - 2017
Master's degree in project management

The project manager has the ability to create and design a project considering all the demand variables to be covered. They have the analytical ability to verify the viability of a project and thus create alternatives that represent the optimization of existing resources.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

French

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Portuguese

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

My Hobbies

    I am a great passionate about reading since it forges our criteria and thinking, additionally cultivates our mind and makes us people with an eloquent expression. I am a dog trainer, being the biggest... More

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