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Brigitte D.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

Degree in languages has given me years of experience leading successful projects

I can work as a
  • Virtual Assistant
  • Copywriter-Bilingual
  • Customer Service VA
Full Time
Dollar icon $1000 /Month

I accept:
    • Other
    • Wire Transfer
    • +1

This profile has been successfully verified with Linkedin
Brigitte is a morning Bird and wants to work during America/Caracas Time

About me

    My degree in languages has given me recognition for increasing customer satisfaction through innovative product improvements and achieving a large % increase in team productivity. Skilled in project management... More

Skills

Customer Service & Admin Support

Customer service has given me the opportunity to develop in sub areas in a bilingual way, the processes and technology used in customer service, sales and collections market.

Email Support
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4 of 5
Phone Support
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5 of 5
Admin Support
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4 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
Market & Product Research
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4 of 5
CRM
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3 of 5

Experience

Company logo
2022 - 2024
 CTA group 1990.,CA (At present) 2024
Virtual assistant in the collection area

With them I have worked in the area of collections for a US company called Restoration Geeks Corp; where I mostly negotiated payments with PA, DA and some attorneys, and even insurance companies.

Company logo
2017 - 2024
freelancer
virtual assistant translator

I have developed in the area of translation providing my knowledge in general translations English - Spanish Spanish - English.

Education

2012 - 2019
Universidad Arturo Michelena. Venezuela

I studied languages with a mention in business which has helped me to develop myself in different areas in a bilingual way, also my knowledge in the business field has connected me with international companies where I can say that it has been a great experience and professional growth.

2014 - 2015
Universidad José Antonio Páez

I studied advertising and marketing, this has helped me in work related to sales and certain marketing strategies in my recent jobs and on a personal level as well, I have developed as a freelancer great adaptability due to the implementation of my studies.

Certifications & Courses

2022 - 2023
Mindfulness initiation course IPSIARTE

It has been of great psychological help in my work area.

2023 - 2024
Negotiation factors ( By IPSIARTE)

Course of psychological competences for negotiation in collections. 'Negotiation factors' (By IPSIARTE) has been helpful in the negotiation process at my current job in the collections area where I am currently developing.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Portuguese

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate

My Hobbies

    I always love to receive what I give so I am always a person with high standards at a professional level, I make my work the best and quality, I love to learn something new every day regardless if it is related to... More

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