Degree in languages has given me years of experience leading successful projects
My degree in languages has given me recognition for increasing customer satisfaction through innovative product improvements and achieving a large % increase in team productivity. Skilled in project management... More
Customer service has given me the opportunity to develop in sub areas in a bilingual way, the processes and technology used in customer service, sales and collections market.
With them I have worked in the area of collections for a US company called Restoration Geeks Corp; where I mostly negotiated payments with PA, DA and some attorneys, and even insurance companies.
I have developed in the area of translation providing my knowledge in general translations English - Spanish Spanish - English.
I studied languages with a mention in business which has helped me to develop myself in different areas in a bilingual way, also my knowledge in the business field has connected me with international companies where I can say that it has been a great experience and professional growth.
I studied advertising and marketing, this has helped me in work related to sales and certain marketing strategies in my recent jobs and on a personal level as well, I have developed as a freelancer great adaptability due to the implementation of my studies.
It has been of great psychological help in my work area.
Course of psychological competences for negotiation in collections. 'Negotiation factors' (By IPSIARTE) has been helpful in the negotiation process at my current job in the collections area where I am currently developing.
I always love to receive what I give so I am always a person with high standards at a professional level, I make my work the best and quality, I love to learn something new every day regardless if it is related to... More