Virtual Assistant and Customer Service expert, with 8+ years of experience.
I studied information systems. I worked as a tech support agent and medical assistant for a US based companies, where I solved all customer’s issues and inquiries, ensuring high levels of customer satisfaction. I... More
Solved all customer’s issues and inquiries. Maintained working knowledge of the client’s products, services, and promotions to promote sales. Updated customer records in required systems.
Managed the calendar, scheduled appointments, sent reminders to patients. Tracked and recorded all information for each patient. Reviewed emails and handled administration-related inquiries.
Managed the daily operations of three restaurants. Hired, trained, and led a team of 30 employees. Controlled inventory and monitored revenues. Managed the CRM system, enhancing data-driven decision.
I studied information systems, this educational background equips me with a solid foundation in technology and management, which is crucial for today's virtual office environment.
Diploma in English as a Second Language .
I like to read, listen to music, and learn new things related to my career. I also enjoy exercising in my free time.