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Candy C.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

Virtual Assistant and Customer Service expert, with 8+ years of experience.

I can work as a
  • Virtual Assistant
  • Call Center Agent
  • Administrative Assistant
Full Time
Dollar icon $1000 /Month

I accept:
    • PayPal

This profile has not been verified yet
Candy is a morning Bird and wants to work during America/New_York Time

About me

    I studied information systems. I worked as a tech support agent and medical assistant for a US based companies, where I solved all customer’s issues and inquiries, ensuring high levels of customer satisfaction. I... More

Skills

Customer Service & Admin Support

Email Support
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5 of 5
Customer Support
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5 of 5
Administration
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5 of 5
Phone Support
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5 of 5
Admin Support
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5 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
CRM
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4 of 5

Experience

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2023 - 2023
US Telecommunications Company
Tech Support Agent

Solved all customer’s issues and inquiries. Maintained working knowledge of the client’s products, services, and promotions to promote sales. Updated customer records in required systems.

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2022 - 2023
US Medical Center
Medical Assistant

Managed the calendar, scheduled appointments, sent reminders to patients. Tracked and recorded all information for each patient. Reviewed emails and handled administration-related inquiries.

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2017 - 2021
D'Pykaros
Manager Assistant

Managed the daily operations of three restaurants. Hired, trained, and led a team of 30 employees. Controlled inventory and monitored revenues. Managed the CRM system, enhancing data-driven decision.

Education

2017 - 2020
ISAM Institute

I studied information systems, this educational background equips me with a solid foundation in technology and management, which is crucial for today's virtual office environment.

2009 - 2011
ICPNA Institute

Diploma in English as a Second Language .

Certifications & Courses

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I like to read, listen to music, and learn new things related to my career. I also enjoy exercising in my free time.

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