banner
worker img

Cristian C.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

I am an Anti Money Laundering Senior Analyst, with experienced in Customer Serv.

I can work as a
  • Customer Support
  • Customer Service Bilingual
  • Admin Support
Full Time
Dollar icon $1400 /Month

I accept:
    • PayPal
    • Wire Transfer

This profile has not been verified yet
Cristian is a morning Bird and wants to work during America/Santo_Domingo Time

About me

    I possess a combined 10+ years of both banking and customer service experience, working for different business lines such as Retail Banking, Small Business, and Wealth Management to name a few, providing excellent... More

Skills

Communication

Zoom
(*)
(*)
(*)
(*)
(*)
5 of 5
Skype
(*)
(*)
(*)
(*)
(*)
5 of 5
Slack
(*)
(*)
(*)
(*)
(*)
5 of 5
Other Tools
(*)
(*)
(*)
(*)
(*)
5 of 5
Customer Service & Admin Support

Customer Support
(*)
(*)
(*)
(*)
(*)
5 of 5
Research
(*)
(*)
(*)
(*)
(*)
5 of 5
Customer Service
(*)
(*)
(*)
(*)
(*)
5 of 5
CRM
(*)
(*)
(*)
(*)
(*)
5 of 5

Experience

Company logo
2019 - 2021
Acquire BPO
Project Moderator

Responsible for overseeing that rules and campaign regulations are followed accordingly by clients, by conducting holistic reviews on their profiles, ensuring that no adverse behavior is taking place.

Company logo
2016 - 2018
Data Vimenca
Bilingual Customer Service Specialist

Responsible for providing assistance to Small Business owners with their day to day operations by helping them manage their financial day to day and business operations.

Company logo
2021 - 2024
Scotiabank
Anti Money Laundering Senior Analyst for the Enhanced Due Diligence Unit

My responsibility is to guarantee that all conducted activities adhere to governing regulations, internal policies, and procedures, ensuring that goals are effectively implemented and achieved.

Company logo
2012 - 2016
Banco BDI
Contact Center Associate

Responsible for handling customer inquiries, resolving issues, and providing assistance with banking services which required strong communication skills, and problem-solving abilities

Education

2006 - 2010
Colegio El Ángel

High School Graduate with outstanding academic performance, excelling in creativity, responsibility, and a drive for personal growth, while demonstrating innovative thinking and a strong work ethic.

2023 - 2024
Universidad del Caribe (UNICARIBE)

International Relations student. Focus on the field of diplomacy and other sectors, identifying the effects of these interactions in the political, economic and social fields.

Certifications & Courses

2014 - 2015
Prevention of Money Laundering

This certification provided all participants with a full insight about the basic principles of Money Laundering, how to identify it, and how to avoid it.

2022 - 2023
Critical Thinking

An engaging program designed to sharpen critical thinking skills. Explore techniques for analyzing, evaluating, and synthesizing information effectively. Learn to identify biases, assess arguments, and make informed decisions.

2021 - 2022
Office 365 Essentials

A thorough training on Microsoft Office 365 suite. Learn Word, Excel, PowerPoint, Outlook, and Teams for productivity and collaboration. Hands-on practice for document creation, data analysis, presentations, email, and team communication. Ideal for enhancing digital skills.

2021 - 2022
Business Writing Principles

A concise course focusing on effective business writing principles. Learn to craft clear, concise, and persuasive written communications for various business contexts. Covers principles of professional correspondence, reports, proposals, and other business documents.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    Dedicated father inspired by my daughter, who loves spending time with family and love ones. Sports lover with expertise in baseball, swimming, and taekwondo (currently black belt 1st Dan). Gym enthusiast.... More

Report icon
To directly report workers that may violate ProsMarketplace's Terms of Service or Policies.Although we verify and confirm every remote worker profile this could happen and this feature is specifically designed for reporting remote workers that may be fraudulent,spam,fake, or inaccurate..