I have 8 years of experience in the BPO industry, I was a QA analyst
I worked for 8 years at Telus International, for the first 4 years I was a Customer service representative, and for the other 4 years, I was a quality analyst. In my free time, I created my own social media... More
In my previous jobs I used Google Hangouts, Zoom, GotoMeeting, Snagit and Slack. As a student I am experience in using Loom and Skype. I am confident on using all the tools listed above
I have 8 years of experience in Customer service, with this experience I learned and put into practice the skills above. Recently I was certified to complete product research correctly
I learned how to tell my brand’s story with basic writing tools. I learned how to brainstorm ideas, develop them with insight, and deliver them creatively. I also learned how to craft a campaign for my brand with relevant copy that captures the audience’s attention on social media.
Insights on creating digital strategies that capture an audience’s attention. Create my own social media ecosystem and post content that drives sales.
I learned the basics of e-commerce, identifying the target audience, designing, and building an online store using a tailored strategy that can help the brand reach its full potential.
I like to watch movies, read about archaeology, manage my social media project, play with my cat, and listen to music.