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Danna C.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

I´m a psychologist who got graduated it one year ago.

I can work as a
  • Customer Support
Part Time
Dollar icon $400 /Month

I accept:
    • Payoneer
    • PayPal

This profile has been successfully verified with Linkedin
Danna is a morning Bird and wants to work during America/Bogota Time

About me

    I studied psycology and have been working as a customer service representative for companies such as AT&T, Fitbit, Optimum, etc. I got some achievements such as best performer of the month and best overall score... More

Skills

Customer Service & Admin Support

I have 3 years of experience in customer service where I could develope some skills such as multitasking, time management, organization, asertive communication, correct manage of tools

Email Support
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4 of 5
Customer Support
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5 of 5
Microsoft Excel
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4 of 5
Data Entry
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4 of 5
Administration
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4 of 5
Phone Support
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5 of 5
Microsoft PowerPoint
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4 of 5
Research
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5 of 5
Email Management
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5 of 5
Microsoft Office
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4 of 5
Microsoft Word
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4 of 5
Excel
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4 of 5
Customer Service
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5 of 5
Google Drive
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3 of 5
Google Docs
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4 of 5
OneDrive
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4 of 5
DropBox
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4 of 5
Google Calendar
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4 of 5
LiveChat
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4 of 5
Salesforce Sales Cloud
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5 of 5

Experience

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2018 - 2020
Accedo Colombia
Customer Service Representative

Working with this company was a success since I could develope good skills. I could escalate to a Manager position where I was able to coach the agents in order to do a really good performance

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2021 - 2021
Lean Staffing
Logistic Coordinator

Learn about logistic transportation was a challenge for me since it was something new, however I was able to do it and provide a really good performance to the company

Education

2018 - 2021
Universidad Cooperativa de Colombia

I got my degree in Psychology last year where I was able to learn a lot of things, not only the topics related with the career but also how to treat with people, how to organize my mind and ideas and how important is to keep mental health safe.

2017 - 2019
Praxis English Institute

Getting this deegree in English knowledge B2 made me realize how capable I am in order to achive all my goals. This was a really good way to start building my career as a professional

Languages

English

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I really enjoy sharing time with my family and friends. Also is very important for me to learn every day by reading some books or news

Tests

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