Dianka P. I am offline now
AVAILABLE TO WORKTechnical Support and Customer Service agent during 3 years and 5 months
I can work as a
- Technical Support Representative
$700 /Month I accept:- Other
- Wire Transfer
- Other
- Wire Transfer
About me
Studied Customs Administration approving the third year of the degree in 2019. October 2020- March 2022, worked at Ibex Global nicaragua call center May 2022 - April 2023, worked at Concentrix July 2023- April... More
Skills
Customer Service & Admin Support
I have been a customer service representative for 3 years and 5 months, covering these different areas, achieving Excellent verbal communication skills, Active listening skills, Empathy and understand
Experience
Ibex
Technical Support Representative
I was used to dealing with agents who worked at Western Union agent locations in the United States with any technical problem. I provided assistance via telephone and solved equipment problems
Concentrix
Technical Support Representative
Microsoft Surface in technical support department was the responsible to provide me the great experience to learn the technical support areas of the devices and support the Microsoft accounts
Webhelp
Customer Service Representative
Provided support of Apps as Disney+ , Hulu, Starz, ESPN+, Paramount, HBO and Cinemax App with technical issues. Solving Network issues and providing technical support for the app
Education
Jose Dolores Estrada
I finished my secondary studies at the Jose Dolores Estrada public school in 2015 and in 2016 I began studies at the Customs Administration University, approving the third year of the degree in 2019.
Languages
English
Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
My Hobbies
Cooking, many see cooking as a chore to me is great way to unwind and relax from the stresses of life, and bond with the family. There are not many better feelings than sitting down as family to a hearty, home... More
Tests
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Hourly Rate:
$4.38
Experience:
3 years
English Level:
Intermediate
Availability:
160+ hrs/month
Education:
Graduated from high school
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Dianka P.
General Information
Your Gender:
Female
Age:
24
Location:
Nicaragua