Client Service Specialist. Problem-solving and customer service.
Throughout my career, I have honed my problem-solving and customer service skills. Gaining experience independently addressing complex issues and making critical decisions. My experience includes a seamless... More
The aforementioned channels are the ones I have always worked with. Therefore, I have vast experience with them.
Customer service and support has been a passion since the very beginning. Emails, and phone calls are the channels, reaearch is the resource and provide peace of mind to the customers the goal.
Provided high-quality customer service by solving customers concerns and problems via chat and email. Also, I was in charge of keeping their records up-to-date.
Management, approval and denial of international remittances and transactions. Resolution of complaints, KYC, database and customer information updates.
Management of medical insurance accounts. Resolution of complaints, the update of database and personal information of customers. As well as customer retention.
High-school education. Subjects such as Language and Literature, Natural Sciences, Mathematics, Physics, Chemistry and Physical Education are received.
I studied a Bachelor's degree in educational sciences with a major in English.
Horror movies, music, spending time with friends and family. Cooking and traveling are my passions..