I am an Administrative Assistant with over 6 years of remote work experience
I am an Administrative Assistant with over 6 years of experience in remote work environments. My expertise includes meticulous data management, customer service, and technical support. I am proficient in CRM... More
As an Administrative Assistant/Auditor at Cápita Works, I managed cash flow for 400 ATMs, improved financial reporting by 50%, and enhanced ATM uptime by 30% through data analysis.
Handled CS calls remotely, Increased client satisfaction 10% & reduced call time 12% by streamlining operations & coaching agents.
Handled an average of 40 technical support calls daily, resolving technical issues, data management, and team training.
Concluded my studies in Bachelor of Law, just waiting to receive the degree.
Invested 280 hours of study to successfully complete the course and obtain the certificate. URL: https://app.edutin.com/verify/10576094
Completed the EF Standard English Test (EF SET), The achieved level is 88/100 on the EF SET score scale and C2 Proficient according to the Common European Framework of Reference (CEFR). The EF SET score is calculated as an average of the skill section scores.
I enjoy staying active through regular exercise, which helps me maintain a healthy lifestyle and clear mind. Reading is another passion of mine; I love exploring diverse genres to gain new perspectives.... More