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Eduardo A.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

I am an Administrative Assistant with over 6 years of remote work experience

I can work as a
  • Call Center Agent
  • Administrative VA
  • Auditor
Full Time
Dollar icon $2000 /Month

I accept:
    • Google Pay
    • Other
    • +2

This profile has been successfully verified with Linkedin
Eduardo is a morning Bird and wants to work during America/Hermosillo Time

About me

    I am an Administrative Assistant with over 6 years of experience in remote work environments. My expertise includes meticulous data management, customer service, and technical support. I am proficient in CRM... More

Skills

Accounting

Bookkeeping
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5 of 5
Accounting
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5 of 5
Communication

Google Hangouts
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5 of 5
Appear.in
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3 of 5
GotoMeeting
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5 of 5
WebEx
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5 of 5
Loom
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5 of 5
Zoom
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5 of 5
Skype
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5 of 5
Snagit
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5 of 5
Slack
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5 of 5
Other Tools
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5 of 5

Experience

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2022 - 2024
Cápita Works
Administrative Assistant / Auditor

As an Administrative Assistant/Auditor at Cápita Works, I managed cash flow for 400 ATMs, improved financial reporting by 50%, and enhanced ATM uptime by 30% through data analysis.

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2021 - 2022
Cápita Works
Customer Care Specialist

Handled CS calls remotely, Increased client satisfaction 10% & reduced call time 12% by streamlining operations & coaching agents.

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2017 - 2021
Telvista
Technical Support Agent

Handled an average of 40 technical support calls daily, resolving technical issues, data management, and team training.

Education

2017 - 2021
Universidad del Valle de Mexico

Concluded my studies in Bachelor of Law, just waiting to receive the degree.

Certifications & Courses

2023 - 2024
Microsoft Excel Professional

Invested 280 hours of study to successfully complete the course and obtain the certificate. URL: https://app.edutin.com/verify/10576094

2021 - 2024
EFSET English Certificate 88/100 (C2)

Completed the EF Standard English Test (EF SET), The achieved level is 88/100 on the EF SET score scale and C2 Proficient according to the Common European Framework of Reference (CEFR). The EF SET score is calculated as an average of the skill section scores.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I enjoy staying active through regular exercise, which helps me maintain a healthy lifestyle and clear mind. Reading is another passion of mine; I love exploring diverse genres to gain new perspectives.... More

Tests

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