customer service, English tutor
Customer Service for Tmobile (American customers), tech support for HP (American Customers), one-on-one on line Business English teacher for Twenix (Spanish and Italian students)
I provided technical support to American customers for HP products, troubleshooting hardware and software issues with computers, printers, and devices, guiding them through solutions and escalating
I assisted T-Mobile customers in the US with inquiries on billing, accounts, plans, and tech support, troubleshooting device issues, processing requests, and ensuring satisfaction while meeting perfor
I conduct personalized, interactive online business English sessions for professionals, focusing on industry-specific vocabulary, communication skills, and practical applications, using multimedia too
reading, learning new skills, watching movies and series, collecting, going to the gym, meeting with friends