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Erica C.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

customer service, English tutor

I can work as a
  • Customer Service Bilingual
Full Time
Dollar icon $900 /Month

I accept:
    • Payoneer
    • Cryptocurrency

This profile has not been verified yet
Erica is a morning Bird and can work anytime

About me

    Customer Service for Tmobile (American customers), tech support for HP (American Customers), one-on-one on line Business English teacher for Twenix (Spanish and Italian students)

Skills

Accounting

Bookkeeping
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Accounting
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Communication

Loom
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3 of 5
Zoom
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5 of 5
Skype
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4 of 5
Slack
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3 of 5

Experience

Company logo
2008 - 2010
HP computers
tech support agent

I provided technical support to American customers for HP products, troubleshooting hardware and software issues with computers, printers, and devices, guiding them through solutions and escalating

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2010 - 2012
tmobile
customer care rep

I assisted T-Mobile customers in the US with inquiries on billing, accounts, plans, and tech support, troubleshooting device issues, processing requests, and ensuring satisfaction while meeting perfor

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2023 - 2024
twenix
online business English tutor

I conduct personalized, interactive online business English sessions for professionals, focusing on industry-specific vocabulary, communication skills, and practical applications, using multimedia too

Certifications & Courses

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    reading, learning new skills, watching movies and series, collecting, going to the gym, meeting with friends

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