I'm a professional specializing in customer support, tech support, and digital m
My career has been in customer support, tech support, and digital marketing, mainly in the tech and real estate fields. I've always aimed to improve customer interactions and streamline operations through... More
Led AI and CRM integrations at AI Sales Rocket, driving sales growth. Managed marketing campaigns and trained agents, fostering strong client relations and team efficiency.
First worked on a real estate campaign qualifying leads and setting up appointments for Roofstock Later on transferred to IBM where I onboarded clients into the platform and provided ongoing support
I provided top-tier support via chat and email, resolving issues like account recovery, password changes, and refunds. My role focused on troubleshooting, customer satisfaction
Studied Business Administration at Unitec, focusing on economics, management, and strategic planning. Engaged in real-world projects and internships to apply theoretical knowledge, preparing for business challenges.
I'm passionate about snorkeling, diving, music, and playing the guitar. I love exploring new places, meeting people, and learning about different cultures. Reading and meditating also play a big part in my life,... More