banner
worker img

Erika L.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

E-commerce virtual assistant | Excel data analyst | Sales administration

I can work as a
  • Project Manager
Part Time
Dollar icon $700 /Month

I accept:
    • PayPal

This profile has not been verified yet
Erika is a morning Bird and can work anytime

About me

    I am an experienced professional specializing in e-commerce, virtual assistance, project management, business representation, and customer service. With a proven track record supporting multinational companies and... More

Skills

Accounting

Skilled in accounting (5/5) with expertise in financial reporting, reconciliations, and budgeting. Proficient in bookkeeping (2/5), handling basic entries, invoices, and expense tracking.

Bookkeeping
(*)
(*)
( )
( )
( )
2 of 5
Accounting
(*)
(*)
(*)
(*)
(*)
5 of 5
Communication

Platforms for project management and agile methodologies such as Miro, Monkey, Notion, Teams, etc.

Google Hangouts
(*)
(*)
(*)
(*)
(*)
5 of 5
Zoom
(*)
(*)
(*)
(*)
(*)
5 of 5
Skype
(*)
(*)
(*)
(*)
(*)
5 of 5
Slack
(*)
(*)
(*)
(*)
(*)
5 of 5
Other Tools
(*)
(*)
(*)
(*)
(*)
5 of 5

Experience

Company logo
2013 - 2014
Cargo Master
Clients Relations Specialist | Front desk manager

Served as first contact for clients via email, phone, or in-person. Coordinated tasks, imports from Colón Free Zone, transshipments, and ensured supply chain efficiency and timely delivery.

Company logo
2018 - 2021
Dell Technologies
Business Representative | Order Management

Business Operations. Oversaw sales acquisitions, VP escalations, and liaised with leaders. Managed accounts, orders, and global logistics, ensuring timely cargo tracking and meeting deadlines.

Company logo
2021 - 2024
Dell Technologies
Senior Analyst, Sales Planning and Strategies

Daily reporting and data analysis via Power BI, Excel, and Salesforce. Develop growth plans, analyze sales KPIs, enhance competitiveness, and collaborate with leaders to ensure success and training.

Company logo
2016 - 2017
PCCW Teleservices
Customer Service Representative

Handled calls, emails, and live chats. Managed sales cycle, including customer service, purchases, and payments. Resolved issues, ensured timely deliveries, and improved service and collection process

Education

2019 - 2022
Quality Leadership University

I studied a Master degree in Project Management and also got a Diploma in Big Data & Business Intelligence

Certifications & Courses

2017 - 2017
Port Management in developing countries

Seminar received in the Republic of China - Ningbo in the Ningbo Polytechnic College

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Tests

Please login to see test result
Company logo

xxxxxxxxxx

xx%
Company logo

xxxxxxxxxx

xx%
Company logo

xxxxxxxxxx

xx%
Company logo

xxxxxxxxxx

xx%
Report icon
To directly report workers that may violate ProsMarketplace's Terms of Service or Policies.Although we verify and confirm every remote worker profile this could happen and this feature is specifically designed for reporting remote workers that may be fraudulent,spam,fake, or inaccurate..