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Florencia V.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

I'm a Security Delivery Analyst with experience in customer support

I can work as a
  • Customer Service Bilingual
  • Customer Support
Part Time
Dollar icon $600 /Month

I accept:
    • Payoneer
    • Cryptocurrency

This profile has not been verified yet
Florencia is a morning Bird and wants to work during America/New_York Time

About me

    I am a Sworn English/Spanish Translator graduated at University of Buenos Aires and I'm working as a Security Delivery Analyst for Accenture. I have worked as a Customer Service and Customer Support Representative... More

Skills

Customer Service & Admin Support

My experience as a customer service representative has equipped me with the ability to handle diverse customer inquiries, resolve issues promptly, and build lasting client relationships.

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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4 of 5
Administration
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5 of 5
Phone Support
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5 of 5
Research
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5 of 5
Admin Support
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3 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
Photo Editing
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1 of 5
Market & Product Research
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2 of 5
CRM
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3 of 5
Social Media

Instagram
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5 of 5
Youtube
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4 of 5
Social Media
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5 of 5
Twitter Marketing
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4 of 5
Tik Tok Marketing
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4 of 5

Experience

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2022 - 2024
Accenture
Security Delivery Analyst

Management of insider trading lists to ensure compliance with regulatory requirements. Use of Sailpoint IIQ software for efficient role management.

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2022 - 2023
Grupo SanCor Salud
Remote Costumer Service Representative

Customer support provided for healthcare company

Company logo
2021 - 2022
Findasense Argentina
Costumer Support Representative

Resolution of clients issues including follow-up calls/emails ensuring customer satisfaction through phone, email, and live chat.

Company logo
2021 - 2022
Findasense Argentina
Costumer Support Representative

Resolution of clients issues including follow-up calls/emails ensuring customer satisfaction through phone, email, and live chat.

Education

2016 - 2023
University of Buenos Aires

Sworn English/Spanish Translator graduated at University of Buenos Aires

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Tests

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