3 years bpo experience, gained experience on multiple rol on RTA, sales, CSA.
I am a proactive, organized and responsible person, with excellent interpersonal relationships. With 3 years of experience in the BPO Industry, I stand out for good teamwork, quick decision making, good pressure... More
Schedule optimization and real time queue management Create reports in order to ensure fully visibility on metrics. participate in large scale events, this includes global system issues
Sales Agent for satellite TV provider (DISH) in charge of upsell new equipment to existing customer.
As a Customer Service Agent for Amazon Retail, I played a crucial role in maintaining Amazon’s reputation for excellent customer service.
Mathematic Olympics 2nd place was one of my achievements on high school
https://gwfmlearning.online/tutor-certificate-4?cert_hash=4f66b15153aec27b
https://gwfmlearning.online/tutor-certificate-4?cert_hash=659121349cb3ba97
https://www.coursera.org/account/accomplishments/certificate/78KT6E26TWS2