Im a Virtual Assistant ready for any role related to my experience below.
Over the past 11 years, I've had the privilege of working in various customer-centric roles such as Customer service associate, Tech support, Retention, Collection, Migration, Backoffice, Customer Protection,... More
During these years I played several roles for different USA companies campaigns (Walmart stores, Virgin Mobile and Toys R Us) such as Customer service, Tech support, Retention, Collection, Migration.
During these years I played several roles for this US Based remittance company such as Customer service, Customer Protection (fraud), CARE associate, Escalation, and Partner Success Executive.
I took the Systems Engineer career.
I love to play ping pong. I practice on weekends and I have to say I'm really good at it. I'm also a foodie lover and always up to any indoor or outdoor activities such as playing pool and paintball.