Gusmara M. I am offline now
AVAILABLE TO WORKIntake Specialist or Virtual Assistant (Bilingual)
I can work as a
- Virtual Assistant
- Customer Service Bilingual
- Sales Representative
$1200 /Month I accept:- Wire Transfer
- Wire Transfer
About me
As an Intake Specialist, I play a crucial role in the initial contact and screening process for clients and patients. My primary responsibilities involve gathering and verifying information, assessing client needs,... More
Skills
Communication
Customer Service & Admin Support
I consider myself one of the most prepared people in customer service in the different channels such as calls, chats and emails. I am always willing to give the customer the best service.
Experience
The Law offices of Dr Bill LaTour
Intake Specialist
Managed customer phone calls (inbound and outbound), to fill initial applications for Social Security benefits (SSI or SSDI).
Remitly Nicaragua
Customer Protection Associate
Identified and prevented potential fraud in customer accounts by verifying personal and financial information. Conducted over 15 outbound calls and 20 emails per day to verify account authenticity.
SITEL Nicaragua
Sales and Customer Service Representative
Sale of protection products for credit reports and credit scores to customers accessing the Equifax credit bureau. Assisted customers inquiries and concerns related to the My Equifax online platform.
Education
Baptist School
High School degree (Bachelor of Science and Letters)
Certifications & Courses
FLIP
Intensive English course for customer service in call centers
English Course at CCNN
Communicative English (7 levels of oral and written English)
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Hourly Rate:
$7.5
Experience:
5 years
English Level:
Advanced
Availability:
160+ hrs/month
Education:
Graduated from high school
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Gusmara M.
General Information
Your Gender:
Female
Age:
24
Location:
Nicaragua