Henry A. I am offline now
AVAILABLE TO WORKI possess 13 years of diverse BPO experience, customer service and tech support.
I can work as a
- Customer Support
- Data Entry Specialist
- Call Center Agent
$900 /Month I accept:- Wire Transfer
- Other
- Wire Transfer
- Other
About me
I've worked with multiple BPOs for leading US firms like Capital One as a complaint specialist and customer service, provided Tier 1/Tier 2 tech support for Microsoft, served as a Tier 2 VoIP engineer at... More
Skills
Communication
Customer Service & Admin Support
Experience
Intermedia
T2 VoiP Engineer
Resolved Highly complex technical issues, including those escalated by customers, demonstrating expertise in VoIP Engineering.
Concentrix Nicaragua (Microsoft).
Hardware Support Specialist
Help customers with their devices when they were experiencing failures, ensuring a high level of satisfaction and success rate.
Sitel Nicaragua (Capital One).
Customer and complain support.
Managed diverse responsibilities as a Bank specialist at Capital One, handling tasks such as dispute resolution, fraud prevention and reviewing customer statements and transactions.
Education
Gabriela Mistral
Graduated from High School with good grades
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
My Hobbies
I am highly passionate about achieving results and driven by goals. In my spare time, I collaborate with various bands in my country as a pianist, indulging my love for music.
Tests
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Hourly Rate:
$7.5
Experience:
10+ years
English Level:
Advanced
Availability:
120+ hrs/month
Education:
Graduated from high school
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Henry A.
General Information
Your Gender:
Male
Age:
33
Location:
Nicaragua