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José M.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

I'm an IT Dispatcher focused on IT support for the past 2 years

I can work as a
  • Help Desk Support
  • Technical Support Representative
  • Customer Service Bilingual
Full Time
Dollar icon $1300 /Month

I accept:
    • Payoneer
    • PayPal

This profile has been successfully verified with Facebook and Twitter
José is a night Owl and can work anytime

About me

    Highly organized and detail-oriented with over 2 years of experience in managing and coordinating IT support services. Adept at maintaining call logs, monitoring, and directing agents to ensure efficient and timely... More

Skills

Customer Service & Admin Support

2 years of experience as a telemarketing agent and customer support simultaneously with great CRM skills and a lot of experience with softwares like Microsoft office and Google Sheets, Google Docs.

Email Support
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Customer Support
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Microsoft Excel
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Data Entry
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Administration
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Phone Support
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Microsoft PowerPoint
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Research
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Admin Support
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Email Management
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Microsoft Office
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Microsoft Word
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Excel
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Customer Service
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Google Drive
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Google Docs
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OneDrive
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DropBox
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Photo Editing
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Market & Product Research
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CRM
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4 of 5
Freshsales
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Freshdesk
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Google Calendar
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Google Suite
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Insightly
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Pipedrive
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Sugar CRM
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Hubspot
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Nimble
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Nutshell
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LiveChat
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Google Sheets
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Salesforce Sales Cloud
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Project Management

years of experience as a telemarketing agent and customer support simultaneously with great CRM skills and a lot of experience with softwares like Microsoft office and Google Sheets, Google Docs.

Experience

Company logo
2020 - 2021
Thecc, C.A.
Telemarketing agent and costumer support agent.

As a telemarketing agent and customer support representative I've worked for companies mainly located in the US. Besides that I also worked as a cold caller and as an appointment setter.

Company logo
2022 - 2024
IT Support LA
IT Dispatcher

Worked as an IT Dispatcher for the past 2 years good workplace that helped me improve my professional skills

Education

2007 - 2012
U.E. Lic. Berthy Rios Lopez

Graduated as a bachelor of science.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I love playing video games, watching movies, reading and exercising myself regularly to keep myself healthy.

Tests

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